title: Response to the letter to the editor by Drs Merchant and Federman.
authors.affiliation: Division of Hospital Medicine, Northwestern University, Chicago, Illinois, USA.
authors.forename: Kevin J
authors.initials: KJ
authors.lastname: O'Leary
authors.affiliation: Division of Hospital Medicine, Northwestern University, Chicago, Illinois, USA.
authors.forename: Audrey
authors.initials: A
authors.lastname: Killarney
authors.affiliation: Division of Hospital Medicine, Northwestern University, Chicago, Illinois, USA.
authors.forename: Luke O
authors.initials: LO
authors.lastname: Hansen
authors.affiliation: Division of Hospital Medicine, Northwestern University, Chicago, Illinois, USA.
authors.forename: Sasha
authors.initials: S
authors.lastname: Jones
authors.affiliation: Northwestern Memorial Hospital, Chicago, Illinois, USA.
authors.forename: Megan
authors.initials: M
authors.lastname: Malladi
authors.affiliation: Northwestern Memorial Hospital, Chicago, Illinois, USA.
authors.forename: Kelly
authors.initials: K
authors.lastname: Marks
authors.affiliation: Division of Hospital Medicine, Northwestern University, Chicago, Illinois, USA.
authors.forename: Hiren M
authors.initials: HM
authors.lastname: Shah
keywords: Accreditation; Adverse events; Ambulatory care; epidemiology and detection