title: Reciprocal Feedback: Closing the Loop on Postactivity Surveys.
abstract: Those who conduct feedback surveys, which follow almost every CME presentation and medical-school lecture, would do well to offer participants' reciprocal feedback. That is, the course director should provide each survey respondent, on request, a brief summary of the comments received from this survey and the extent to which the recommendations will lead to objective improvements in the future. Surveyors who provide respondents with reciprocal feedback can expect heightened credibility, more reliable feedback in the future, and an added incentive to effect significant change for the better. Feedback has not circled all the way back until we have provided a succinct summary of results to those who have offered us their comments and suggestions. Let us close the loop; let reciprocal feedback become the last word in CME surveys.
authors.affiliation: Dr. Watson: Director of Resident Education, Department of Urology, Hackensack University Medical Center, Hackensack, NJ.
authors.forename: Richard A
authors.initials: RA
authors.lastname: Watson
mesh_terms: D004502:Education, Medical, Continuing; D005246:Feedback; D006801:Humans; D011795:Surveys and Questionnaires / Q000592:standards*