title: Partnering With a Patient and Family Advisory Council to Improve Patient Care Experiences With Pain Management.
abstract: Patient-centered care is a key driver for the nation's health system, yet patient experience surveys indicate that hospitals are far from achieving favorable outcomes. Partnering with patients and families through a patient and family advisory council (PFAC) advances the practice of patient-centered care to improve outcomes and experiences. This article describes the process of implementing a PFAC and presents outcomes related to patients' perception of pain management in the acute care hospital setting.
authors.affiliation: Author Affiliations: Former Administrative Director of Nursing (Dr Bookout), Vice President and Chief Nursing Officer (Ms Budzinsky), Patient Care Services, St. Alexius Medical Center, Hoffman Estates; Associate Professor (Dr Staffileno), College of Nursing, Rush University, Chicago, Illinois.
authors.forename: Michelle L
authors.initials: ML
authors.lastname: Bookout
authors.forename: Beth A
authors.initials: BA
authors.lastname: Staffileno
authors.forename: Christine M
authors.initials: CM
authors.lastname: Budzinsky
mesh_terms: D026683:Advisory Committees; D003299:Cooperative Behavior; D006801:Humans; D059408:Pain Management / Q000592:standards*; D017060:Patient Satisfaction; D018802:Patient-Centered Care / Q000458:organization & administration*; D011368:Professional-Family Relations; D011369:Professional-Patient Relations; D058996:Quality Improvement