title: Strategies for Managing Mobile Devices for Use by Hospitalized Inpatients.
abstract: Despite the potential advantages, implementation of mobile devices and ongoing management pose challenges in the hospital environment. Our team implemented the PROSPECT (Promoting Respect and Ongoing Safety through Patient-centeredness, Engagement, Communication and Technology) project at Brigham and Women's Hospital. The goal of PROSPECT is to transform the hospital environment by providing a suite of e-tools to facilitate teamwork among nurses, physicians, patients and to engage patients and care partners in their plan of care. In this paper, we describe the device-related decisions and challenges faced including device and accessory selection, integration, information and device security, infection control, user access, and ongoing operation and maintenance. We relate the strategies that we used for managing mobile devices and lessons learned based on our experiences.
authors.affiliation: Center for Patient Safety, Research and Practice, Brigham and Women's Hospital, Boston, MA; Harvard Medical School, Boston, MA.
authors.forename: Patricia C
authors.initials: PC
authors.lastname: Dykes
authors.affiliation: Center for Patient Safety, Research and Practice, Brigham and Women's Hospital, Boston, MA.
authors.forename: Diana
authors.initials: D
authors.lastname: Stade
authors.affiliation: Center for Patient Safety, Research and Practice, Brigham and Women's Hospital, Boston, MA; Harvard Medical School, Boston, MA.
authors.forename: Anuj
authors.initials: A
authors.lastname: Dalal
authors.affiliation: Center for Patient Safety, Research and Practice, Brigham and Women's Hospital, Boston, MA.
authors.forename: Marsha
authors.initials: M
authors.lastname: Clements
authors.affiliation: Harvard Medical School, Boston, MA; Partners HealthCare, Boston, MA.
authors.forename: Sarah
authors.initials: S
authors.lastname: Collins
authors.affiliation: Partners HealthCare, Boston, MA.
authors.forename: Frank
authors.initials: F
authors.lastname: Chang
authors.affiliation: Center for Patient Safety, Research and Practice, Brigham and Women's Hospital, Boston, MA.
authors.forename: Anne
authors.initials: A
authors.lastname: Fladger
authors.affiliation: Partners HealthCare, Boston, MA.
authors.forename: George
authors.initials: G
authors.lastname: Getty
authors.affiliation: Center for Patient Safety, Research and Practice, Brigham and Women's Hospital, Boston, MA.
authors.forename: John
authors.initials: J
authors.lastname: Hanna
authors.affiliation: Partners HealthCare, Boston, MA.
authors.forename: Ravali
authors.initials: R
authors.lastname: Kandala
authors.affiliation: Center for Patient Safety, Research and Practice, Brigham and Women's Hospital, Boston, MA; Harvard Medical School, Boston, MA.
authors.forename: Lisa S
authors.initials: LS
authors.lastname: Lehmann
authors.affiliation: Center for Patient Safety, Research and Practice, Brigham and Women's Hospital, Boston, MA.
authors.forename: Kathleen
authors.initials: K
authors.lastname: Leone
authors.affiliation: Center for Patient Safety, Research and Practice, Brigham and Women's Hospital, Boston, MA; Harvard Medical School, Boston, MA.
authors.forename: Anthony F
authors.initials: AF
authors.lastname: Massaro
authors.affiliation: Center for Patient Safety, Research and Practice, Brigham and Women's Hospital, Boston, MA.
authors.forename: Eli
authors.initials: E
authors.lastname: Mlaver
authors.affiliation: Center for Patient Safety, Research and Practice, Brigham and Women's Hospital, Boston, MA.
authors.forename: Kelly
authors.initials: K
authors.lastname: McNally
authors.affiliation: Center for Patient Safety, Research and Practice, Brigham and Women's Hospital, Boston, MA.
authors.forename: Sucheta
authors.initials: S
authors.lastname: Ravindran
authors.affiliation: Center for Patient Safety, Research and Practice, Brigham and Women's Hospital, Boston, MA.
authors.forename: Kumiko
authors.initials: K
authors.lastname: Schnock
authors.affiliation: Center for Patient Safety, Research and Practice, Brigham and Women's Hospital, Boston, MA; Harvard Medical School, Boston, MA; Partners HealthCare, Boston, MA.
authors.forename: David W
authors.initials: DW
authors.lastname: Bates
mesh_terms: D034201:Computers, Handheld; D004203:Disinfection / Q000379:methods; D006760:Hospitalization; D006801:Humans; D007297:Inpatients; D008490:Medical Informatics; D010348:Patient Care Team; D010358:Patient Participation; D019095:Point-of-Care Systems
keywords: communication; device management; health information technology; nursing informatics; patient engagement