title: Strategies used by nurses to promote teamwork in an emergency room.
abstract: Objective to analyze the strategies used by nurses to promote teamwork in a hospital emergency room. Method qualitative case study research with 20 nurses in the emergency unit of a university hospital in southern Brazil. Data were collected between June and September 2009 through participant observation and semi-structured interviews, and analyzed using thematic analysis. Results the strategies used by the nurses to promote teamwork in the emergency unit were articulating professional actions; establishing relationships of cooperation; building and maintaining friendly ties; and managing conflict. Conclusion nurses notably make the connections between the practices of the health teams and mediate the relationships established between health professionals to improve care practices.
authors.affiliation: Departamento de Enfermagem, Centro de Ciências da Saúde, Universidade Federal de Santa Catarina, Florianópolis, Santa Catarina, Brasil.
authors.forename: José Luís Guedes Dos
authors.initials: JL
authors.lastname: Santos
authors.affiliation: Escola de Enfermagem, Universidade Federal do Rio Grande do Sul, Porto Alegre, Rio Grande do Sul, Brasil.
authors.forename: Maria Alice Dias da Silva
authors.initials: MA
authors.lastname: Lima
authors.affiliation: Departamento de Enfermagem, Centro de Ciências da Saúde, Universidade Federal de Santa Catarina, Florianópolis, Santa Catarina, Brasil.
authors.forename: Aline Lima
authors.initials: AL
authors.lastname: Pestana
authors.affiliation: Departamento de Enfermagem, Centro de Educação Superior Norte, Universidade Federal de Santa Maria, Palmeira das Missões, Rio Grande do Sul, Brasil.
authors.forename: Isabel Cristina Dos Santos
authors.initials: IC
authors.lastname: Colomé
authors.affiliation: Departamento de Enfermagem, Centro de Ciências da Saúde, Universidade Federal de Santa Catarina, Florianópolis, Santa Catarina, Brasil.
authors.forename: Alacoque Lorenzini
authors.initials: AL
authors.lastname: Erdmann
mesh_terms: D001291:Attitude of Health Personnel; D001938:Brazil; D016529:Emergency Nursing / Q000379:methods / Q000458:organization & administration*; D004636:Emergency Service, Hospital; D006785:Hospitals, University; D006801:Humans; D007400:Interprofessional Relations; D007407:Interviews as Topic; D017008:Negotiating; D009728:Nursing Assistants / Q000458:organization & administration; D009732:Nursing Care / Q000379:methods / Q000458:organization & administration*; D009746:Nursing, Team / Q000458:organization & administration*; D019555:Physician-Nurse Relations