title: Measurement of the Patient Experience: Clarifying Facts, Myths, and Approaches.
authors.affiliation: Quality Measurement and Value-Based Incentives Group, Centers for Medicare & Medicaid Services, Baltimore, Maryland.
authors.forename: Lemeneh
authors.initials: L
authors.lastname: Tefera
authors.affiliation: Division of Consumer Assessment and Plan Performance, Centers for Medicare & Medicaid Services, Baltimore, Maryland.
authors.forename: William G
authors.initials: WG
authors.lastname: Lehrman
authors.affiliation: Acting Principal Deputy Administrator, Deputy Administrator for Innovation and Quality, and CMS Chief Medical Officer.
authors.forename: Patrick
authors.initials: P
authors.lastname: Conway
mesh_terms: D019538:Health Care Surveys; D006761:Hospitals / Q000592:standards*; D006801:Humans; D007297:Inpatients; D063868:Patient Outcome Assessment; D019984:Quality Indicators, Health Care; D014481:United States