title: Assessing patients' experiences with communication across the cancer care continuum.
abstract: To evaluate the relevance, performance and potential usefulness of the Patient Assessment of cancer Communication Experiences (PACE) items.
  
  
  
  Items focusing on specific communication goals related to exchanging information, fostering healing relationships, responding to emotions, making decisions, enabling self-management, and managing uncertainty were tested via a retrospective, cross-sectional survey of adults who had been diagnosed with cancer. Analyses examined response frequencies, inter-item correlations, and coefficient alpha.
  
  
  
  A total of 366 adults were included in the analyses. Relatively few selected Does Not Apply, suggesting that items tap relevant communication experiences. Ratings of whether specific communication goals were achieved were strongly correlated with overall ratings of communication, suggesting item content reflects important aspects of communication. Coefficient alpha was ≥.90 for each item set, indicating excellent reliability. Variations in the percentage of respondents selecting the most positive response across items suggest results can identify strengths and weaknesses.
  
  
  
  The PACE items tap relevant, important aspects of communication during cancer care, and may be useful to cancer care teams desiring detailed feedback.
  
  
  
  The PACE is a new tool for eliciting patients' perspectives on communication during cancer care. It is freely available online for practitioners, researchers and others.
authors.affiliation: Meyers Primary Care Institute, 630 Plantation Street, Worcester, MA 01605, USA. Electronic address: Kathy.Mazor@meyersprimary.org.
authors.forename: Kathleen M
authors.initials: KM
authors.lastname: Mazor
authors.affiliation: Department of Communication, Texas A&M University, 456 Ross Street, College Station, TX 77843, USA. Electronic address: r-street@tamu.edu.
authors.forename: Richard L
authors.initials: RL
authors.lastname: Street
authors.affiliation: Kaiser Permanente, 300 Lakeside Drive, Oakland, CA 94612, USA. Electronic address: valerie.m.sue@kp.org.
authors.forename: Valerie M
authors.initials: VM
authors.lastname: Sue
authors.affiliation: Maine Medical Center Research Institute, 81 Research Drive, Scarborough, ME 04074, USA. Electronic address: aewilliams@mmc.org.
authors.forename: Andrew E
authors.initials: AE
authors.lastname: Williams
authors.affiliation: Department of Family Medicine, University of Colorado-Denver, 13001 E 17th Place, Aurora, CO 80045, USA. Electronic address: borsika.a.rabin@gmail.com.
authors.forename: Borsika A
authors.initials: BA
authors.lastname: Rabin
authors.affiliation: Patient-Centered Research Outcomes (PCORI) Research Branch, 1828L Street NW #900, Washington, DC 20036, USA. Electronic address: narora@pcori.org.
authors.forename: Neeraj K
authors.initials: NK
authors.lastname: Arora
mesh_terms: D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D003142:Communication; D003430:Cross-Sectional Studies; D006801:Humans; D008875:Middle Aged; D009369:Neoplasms / Q000523:psychology / Q000628:therapy*; D017060:Patient Satisfaction; D018802:Patient-Centered Care; D010817:Physician-Patient Relations; D012189:Retrospective Studies
keywords: Assessment of communication; Patient perceptions; Patient-centered communication; Physician-patient communication