title: The many benefits of 'always events'.
abstract: Simple changes that make a huge difference to patients are being implemented through the Always Events programme. Staff at a Lancashire pilot site use Always Events to support patients' care transitions and communicate more clearly. The aim is to provide an exceptional patient experience.
authors.forename: Jennifer
authors.initials: J
authors.lastname: Trueland
mesh_terms: D001291:Attitude of Health Personnel; D006801:Humans; D017060:Patient Satisfaction; D018802:Patient-Centered Care; D006113:United Kingdom