title: [Workloads and strain process in Community Health Agents].
abstract: OBJECTIVE
  To identify the workloads present in the work activities of community health agents (CHAs) and the resulting strain processes.
  
  
  METHODS
  A descriptive, exploratory, cross-sectional and quantitative study conducted with 137 CHAs. Data were collected through a questionnaire and interview guided by the health surveillance software called SIMOSTE (Health Monitoring System of Nursing Workers), following the ethical codes of the current law.
  
  
  RESULTS
  In total, were identified 140 workloads involved in 122 strain processes, represented by the occurrence of health problems of the CHAs. The mechanical (55.00%) and biological (16.43%) loads stood out. The most common strain processes were the external causes of morbidity and mortality (62.31%) and diseases of the musculoskeletal system and connective tissue (10.66%).
  
  
  CONCLUSIONS
  From the identified overloads, it became evident that all workloads are present in the work process of CHAs, highlighting the mechanical load, represented mainly by external causes of morbidity and mortality that are related to occupational accidents.
authors.affiliation: Escola de Enfermagem, Universidade de São Paulo, São Paulo, SP, Brazil.
authors.forename: Mirian Cristina Dos Santos
authors.initials: MC
authors.lastname: Almeida
authors.affiliation: Departamento de Orientação Profissional, Escola de Enfermagem, Universidade de São Paulo, São Paulo, SP, Brazil.
authors.forename: Patricia Campos Pavan
authors.initials: PC
authors.lastname: Baptista
authors.affiliation: Escola de Enfermagem, Universidade de São Paulo, São Paulo, SP, Brazil.
authors.forename: Arlete
authors.initials: A
authors.lastname: Silva
mesh_terms: D000328:Adult; D003150:Community Health Workers; D003430:Cross-Sectional Studies; D005260:Female; D006801:Humans; D008297:Male; D009784:Occupational Diseases / Q000453:epidemiology; D016526:Workload