title: Shedding light on physician performance transparency.
abstract: Healthcare providers can use performance data already being collected to: Manage risk more proactively by identifying high-risk, high-cost areas. Make call centers more effective and websites work better, thereby improving the patient experience. Embrace the trend toward consumerism by enabling patients with performance data. Modify behavior and make systemic improvements where weaknesses are identified. Improve the level of care by better matching patients and providers. Regain public trust and confidence by sharing real data as an alternative to subjective commentary on physician performance.
authors.forename: David
authors.initials: D
authors.lastname: Norris
mesh_terms: D057225:Data Mining; D033181:Information Dissemination; D010820:Physicians; D011785:Quality Assurance, Health Care; D058996:Quality Improvement