title: Best practice in unbilled account management: one medical center's story.
abstract: After implementing its new electronic health record, a large metropolitan academic medical center (AMC) decided to optimize its supporting business systems, beginning with billing. By identifying problems and taking the following corrective actions immediately, the AMC significantly reduced the number and average age of its unbilled accounts: Realigning system automation to improve routing efficiency. Facilitating interdisciplinary collaboration to better identify and correct the root causes of issues. Ensuring transparent data reporting by setting up different ways of viewing the underlying information.
authors.forename: Debra
authors.initials: D
authors.lastname: Menaker
authors.forename: Joshua
authors.initials: J
authors.lastname: Miller
mesh_terms: D000046:Academic Medical Centers; D000067:Accounts Payable and Receivable; D001331:Automation; D003299:Cooperative Behavior; D017598:Efficiency, Organizational / Q000191:economics*; D057286:Electronic Health Records; D009518:New York; D019982:Organizational Case Studies