title: Promoting Patient Safety: Results of a TeamSTEPPS® Initiative.
abstract: Teamwork is an essential component of communication in a safety-oriented culture. The Joint Commission has identified poor communication as one of the leading causes of patient sentinel events. The aim of this quality improvement project was to design, implement, and evaluate a customized TeamSTEPPS® training program. After implementation, staff perception of teamwork and communication improved. The data support that TeamSTEPPS is a practical, effective, and low-cost patient safety endeavor.
authors.affiliation: Author Affiliations: Nurse Informatics Educator (Dr Gaston), Information Services, Carolinas HealthCare System, Charlotte; Associate Professor (Dr Short), School of Nursing, Duke University, Durham; and Assistant Vice President (Dr Ralyea), Patient Care Services Oncology Division, and Nursing Research & Evidence Based Practice (Dr Casterline), Carolinas HealthCare System, Charlotte, North Carolina.
authors.forename: Teresa
authors.initials: T
authors.lastname: Gaston
authors.forename: Nancy
authors.initials: N
authors.lastname: Short
authors.forename: Christina
authors.initials: C
authors.lastname: Ralyea
authors.forename: Gayle
authors.initials: G
authors.lastname: Casterline
mesh_terms: D001291:Attitude of Health Personnel; D003299:Cooperative Behavior; D006801:Humans; D033183:Interdisciplinary Communication; D009741:Nursing Staff, Hospital; D009746:Nursing, Team / Q000458:organization & administration*; D015279:Organizational Culture; D061214:Patient Safety; D058996:Quality Improvement; D014481:United States