title: The Advantages and Challenges of Measuring Patient Experience in Outpatient Clinical Practice. Part 2: History of Patient Satisfaction in Health Care.
authors.affiliation: Wichita Falls Gastroenterology Associates, Wichita Falls, Texas, USA.
authors.forename: Louis J
authors.initials: LJ
authors.lastname: Wilson
authors.affiliation: Digestive Health Associates of Texas, Bedford, Texas, USA.
authors.forename: Jay N
authors.initials: JN
authors.lastname: Yepuri
authors.affiliation: Temple University, James E. Beasley School of Law, Philadelphia, Pennsylvania, USA.|Temple University, Department of Medicine, Philadelphia, Pennsylvania, USA.
authors.forename: Richard E
authors.initials: RE
authors.lastname: Moses
mesh_terms: D000553:Ambulatory Care; D014487:Centers for Medicare and Medicaid Services, U.S.; D049673:History, 20th Century; D049674:History, 21st Century; D006801:Humans; D017060:Patient Satisfaction; D011787:Quality of Health Care / Q000266:history; D014481:United States; D062505:Value-Based Purchasing