title: Recognizing, Confronting, and Eliminating Workplace Bullying.
abstract: Workplace bullying (WPB) behaviors negatively affect nurse productivity, satisfaction, and retention, and hinder safe patient care. The purpose of this article is to define WPB, differentiate between incivility and WPB, and recommend actions to prevent WPB behaviors. Informed occupational and environmental health nurses and nurse leaders must recognize, confront, and eliminate WPB in their facilities and organizations. Recognizing, confronting, and eliminating WPB behaviors in health care is a crucial first step toward sustained improvements in patient care quality and the health and safety of health care employees.
authors.affiliation: University of Cincinnati paberryrn@msn.com.
authors.forename: Peggy Ann
authors.initials: PA
authors.lastname: Berry
authors.affiliation: University of Cincinnati.
authors.forename: Gordon L
authors.initials: GL
authors.lastname: Gillespie
authors.affiliation: University of Cincinnati.
authors.forename: Bonnie S
authors.initials: BS
authors.lastname: Fisher
authors.affiliation: University of Cincinnati.
authors.forename: Denise K
authors.initials: DK
authors.lastname: Gormley
mesh_terms: D058445:Bullying / Q000517:prevention & control*; D006801:Humans; D007400:Interprofessional Relations; D009726:Nurses / Q000523:psychology*; D009740:Nursing Staff; D016272:Occupational Health; D009785:Occupational Health Nursing / Q000379:methods*; D015279:Organizational Culture; D017132:Workplace / Q000523:psychology*
keywords: best practices; ethical decision-making; mental health; occupational hazards; occupational health and safety team; safety; workplace violence