title: The problem with red, amber, green: the need to avoid distraction by random variation in organisational performance measures.
authors.affiliation: Centre for Diagnostic Investigatin, Rigshospitalet, University of Copenhagen, Copenhagen, Denmark.
authors.forename: Jacob
authors.identifier: 0000-0002-7701-1774
authors.initials: J
authors.lastname: Anhøj
authors.affiliation: Centre for Diagnostic Investigatin, Rigshospitalet, University of Copenhagen, Copenhagen, Denmark.
authors.forename: Anne-Marie Blok
authors.initials: AB
authors.lastname: Hellesøe
mesh_terms: D019985:Benchmarking / Q000458:organization & administration* / Q000592:standards; D003695:Delivery of Health Care / Q000458:organization & administration* / Q000592:standards; D003718:Denmark; D006801:Humans; D019984:Quality Indicators, Health Care / Q000458:organization & administration* / Q000592:standards; D011787:Quality of Health Care; D014850:Waiting Lists
keywords: Control charts, run charts; Quality improvement; Quality measurement; Statistical process control