title: Listening to feedback.
authors.affiliation: NHS England.
authors.forename: Kath
authors.initials: K
authors.lastname: Evans
authors.affiliation: NHS England.
authors.forename: Paul
authors.initials: P
authors.lastname: Jebb
mesh_terms: D000068:Accreditation; D005246:Feedback; D006801:Humans; D007857:Leadership; D009723:Nurse-Patient Relations; D017060:Patient Satisfaction; D058996:Quality Improvement; D006113:United Kingdom