title: A systematic approach to an organization's sustainability.
abstract: This article integrates the concepts of sustainability and quality improvement into a systematic approach to an organization's sustainability. The article: (a) presents a literature-based model that incorporates the factors that drive an organization's sustainability; (b) describes how sustainability is operationalized through a systematic approach to quality improvement; (c) discusses the advantages of a systematic approach to sustainability; and (d) shares with the reader literature and experientially-based lessons learned about the approach.
authors.affiliation: Hastings College, USA; University of Salamanca, Spain and Gent University, Belgium. Electronic address: rschalock@ultraplix.com.
authors.forename: Robert L
authors.initials: RL
authors.lastname: Schalock
authors.affiliation: Institute on Community Inclusion (INICO), University of Salamanca, Spain. Electronic address: Verdugo@usal.es.
authors.forename: Miguel
authors.initials: M
authors.lastname: Verdugo
authors.affiliation: Qi Zhi Vocational Training Center, Taipei, Taiwan. Electronic address: tim.lee.vtc@gmail.com.
authors.forename: Tim
authors.initials: T
authors.lastname: Lee
mesh_terms: D006801:Humans; D017146:Models, Organizational; D009936:Organizational Innovation; D009937:Organizational Objectives; D015397:Program Evaluation; D058996:Quality Improvement / Q000458:organization & administration
keywords: Best practice indicators; Continuous quality improvement; Organization Change; Organization self-assessment; Performance-based perspectives; Quality enhancement strategies; Sustainability