title: [Learning from errors after a care-related adverse event].
abstract: The mobilisation of all health professionals with regard to the detection and analysis of care-related adverse events is an essential element in the improvement of the safety of care. This approach is required by the authorities and justifiably expected by users.
authors.affiliation: Assistance publique-Hôpitaux de Paris, 3, avenue Victoria, 75004 Paris, France.
authors.forename: Christian
authors.initials: C
authors.lastname: Richard
authors.affiliation: Assistance publique-Hôpitaux de Paris, 3, avenue Victoria, 75004 Paris, France. Electronic address: marie-laure.pibarot@aphp.fr.
authors.forename: Marie-Laure
authors.initials: ML
authors.lastname: Pibarot
authors.affiliation: Assistance publique-Hôpitaux de Paris, 3, avenue Victoria, 75004 Paris, France.
authors.forename: Françoise
authors.initials: F
authors.lastname: Zantman
mesh_terms: D003142:Communication; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control*; D061214:Patient Safety; D018794:Problem-Based Learning; D058996:Quality Improvement
keywords: adverse event; analyse systémique; communication; declaration; déclaration; erreur; error; feedback; prevention; prévention; retour d’expérience; systemic analysis; événement indésirable