title: On the different "worlds" of intra-organizational knowledge management: Understanding idiosyncratic variation in MNC cross-site knowledge-sharing practices.
abstract: This qualitative field study investigated cross-site knowledge sharing in a small sample of multinational corporations in three different MNC business contexts (global, multidomestic, transnational). The results disclose heterogeneous "worlds" of MNC knowledge sharing, ultimately raising the question as to whether the whole concept of MNC knowledge sharing covers a sufficiently unitary phenomenon to be meaningful. We derive a non-exhaustive typology of MNC knowledge-sharing practices: self-organizing knowledge sharing, technocratic knowledge sharing, and best practice knowledge sharing. Despite its limitations, this typology helps to elucidate a number of issues, including the latent conflict between two disparate theories of MNC knowledge sharing, namely "sender-receiver" and "social learning" theories (Noorderhaven & Harzing, 2009). More generally, we develop the term "knowledge contextualization" to highlight the way that firm-specific organizational features pre-define which knowledge is considered to be of special relevance for intra-organizational sharing.
authors.affiliation: WU Vienna University of Economics and Business, Institute for Change Management and Management Development, Augasse 2-6, 1090 Vienna, Austria.
authors.forename: Helmut
authors.initials: H
authors.lastname: Kasper
authors.affiliation: Suffolk University, Sawyer School of Management, 8 Ashburton Place, Boston, MA 02108, USA.
authors.forename: Mark
authors.initials: M
authors.lastname: Lehrer
authors.affiliation: WU Vienna University of Economics and Business, Institute for Change Management and Management Development, Augasse 2-6, 1090 Vienna, Austria.
authors.forename: Jürgen
authors.initials: J
authors.lastname: Mühlbacher
authors.affiliation: Johannes Kepler University Linz, Institute of Human Resource and Change Management, Altenbergerstraße 69, 4040 Linz, Austria.
authors.forename: Barbara
authors.initials: B
authors.lastname: Müller
keywords: Cross-site knowledge-sharing practices; Knowledge contextualization; Knowledge management; Multinational corporations; Qualitative case study design