title: Provider documentation of patient education: a lean investigation.
abstract: OBJECTIVE
  The study evaluates how providers give patient education materials and identifies improvements to comply with Meaningful Use (MU) requirements.
  
  
  METHODS
  Thirty-eight patient-provider interactions in two health care outpatient clinics were observed.
  
  
  RESULTS
  Providers do not uniformly know MU patient education requirements. Providers have individual preferences and find gaps in what is available. Accessing and documenting patient education varies among providers. Embedded electronic health record (EHR) materials, while available, have technical access barriers.
  
  
  CONCLUSIONS
  Providers' EHR skills and knowledge levels contribute to non-standardized patient education delivery.
authors.forename: Jean P
authors.initials: JP
authors.lastname: Shipman
authors.forename: Erica W
authors.initials: EW
authors.lastname: Lake
authors.forename: Jessica
authors.initials: J
authors.lastname: Van Der Volgen
authors.forename: Darrin
authors.initials: D
authors.lastname: Doman
mesh_terms: D003376:Counseling / Q000379:methods; D057286:Electronic Health Records / Q000706:statistics & numerical data*; D066275:Health Information Exchange; D006801:Humans; D062527:Meaningful Use / Q000458:organization & administration*; D017063:Outcome Assessment, Health Care; D033283:Patient Access to Records / Q000706:statistics & numerical data*; D010353:Patient Education as Topic / Q000458:organization & administration*; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D014589:Utah
keywords: Electronic Health Records; Meaningful Use; Patient Compliance; Patient Education as Topic; Workflow