title: A pilot workshop to help refugees navigate the U.S. pharmacy system.
abstract: To assess refugees' understanding of the U.S. pharmacy system; to determine whether an educational workshop improved understanding.
  
  
  
  U.S. Committee for Refugees and Immigrants-affiliated institute, Manchester, NH.
  
  
  
  Student pharmacist-led workshops for refugees, including slide presentation, interactive activities, and demonstration.
  
  
  
  Comparison of pre- and post-workshop responses to knowledge-based questions about the U.S. pharmacy system; ability to interpret a medication label pictogram; comfort level and willingness to speak to a pharmacist.
  
  
  
  Significant post-workshop increases were seen in awareness that identification is needed when filling a prescription, that prescription medication labels have refill information, and that a translator can be requested in U.S. pharmacies. Participants who had not used a U.S. pharmacy before the workshop showed significant improvement after the workshop in mean percentage of correct responses to knowledge-based questions; those who had previously used a U.S. pharmacy did not. Participants who were in the U.S. for less than 3 months showed significant improvement in mean correct responses to knowledge-based questions after the workshop; those who were in the U.S. for 3 months or more did not. Participants' comfort level and willingness to speak to a pharmacist were not significantly increased after the workshop.
  
  
  
  Participants who were in the U.S. for the least time and those who had never used a U.S. pharmacy showed significant increases in understanding specific aspects of the U.S. pharmacy system after an educational workshop. Participants' comfort level and willingness to speak with a pharmacist did not change post-workshop.
authors.forename: Carroll-Ann W
authors.initials: CA
authors.lastname: Goldsmith
authors.forename: Cheryl
authors.initials: C
authors.lastname: Abel
authors.forename: Sherry
authors.initials: S
authors.lastname: Yu
mesh_terms: D000328:Adult; D003157:Community Pharmacy Services / Q000458:organization & administration*; D004348:Drug Labeling; D005260:Female; D006266:Health Education / Q000458:organization & administration*; D007722:Health Knowledge, Attitudes, Practice; D006801:Humans; D007802:Language; D008297:Male; D008875:Middle Aged; D062526:Patient Navigation / Q000458:organization & administration*; D010865:Pilot Projects; D012036:Refugees; D013339:Students, Pharmacy; D014175:Translating; D014481:United States