title: An evaluation and selection problems of OSS-LMS packages.
abstract: The evaluation and selection of inappropriate open source software in learning management system (OSS-LMS) packages adversely affect the business processes and functions of an organization. Thus, comprehensive insights into the evaluation and selection of OSS-LMS packages are presented in this paper on the basis of three directions. First, available OSS-LMSs are ascertained from published papers. Second, the criteria for evaluating OSS-LMS packages are specified.according to two aspects: the criteria are identified and established, followed by a crossover between them to highlight the gaps between the evaluation criteria for OSS-LMS packages and the selection problems. Third, the abilities of selection methods that appear fit to solve the problems of OSS-LMS packages based on the multi-criteria evaluation and selection problem are discussed to select the best OSS-LMS packages. Results indicate the following: (1) a list of active OSS-LMS packages; (2) the gaps on the evaluation criteria used for LMS and other problems (consisting of main groups with sub-criteria); (3) use of multi-attribute or multi-criteria decision-making (MADM/MCDM) techniques in the framework of the evaluation and selection of the OSS in education as recommended solutions.
authors.affiliation: Faculty of Information Science and Technology, Universit Kebangsaan Malaysia, Bangi, Malaysia.
authors.forename: Belal Najeh
authors.identifier: 0000-0001-5417-7141
authors.initials: BN
authors.lastname: Abdullateef
authors.affiliation: Faculty of Information Science and Technology, Universit Kebangsaan Malaysia, Bangi, Malaysia.
authors.forename: Nur Fazidah
authors.initials: NF
authors.lastname: Elias
authors.affiliation: Faculty of Information Science and Technology, Universit Kebangsaan Malaysia, Bangi, Malaysia.
authors.forename: Hazura
authors.initials: H
authors.lastname: Mohamed
authors.affiliation: Faculty of Arts, Computing and Creative Industry, Universiti Pendidikan Sultan Idris, Tanjung Malim, Malaysia.
authors.forename: A A
authors.initials: AA
authors.lastname: Zaidan
authors.affiliation: Faculty of Engineering, Multimedia University, Cyberjaya, Malaysia.
authors.forename: B B
authors.initials: BB
authors.lastname: Zaidan
keywords: Learning management system; Multi-criteria decision making; Open source software; Software evaluation criteria