Nurses' Self-Identified Characteristics and Behaviors Contributing to Patients' Positive Perceptions of Their Nursing Care.
This qualitative study was designed to uncover the characteristics and behaviors of nurses identified by patients as providing exceptional nursing care. "Being present" and "Knowing the patient" were the major themes that captured the nurses' experience. Four subthemes were identified: looking for commonalities, sharing personal experiences, use of humor, and caring for the spiritual needs of patients.
Simmons School of Nursing and Health Sciences, Boston.
Margaret
M
Costello
D000328:Adult; D005260:Female; D006801:Humans; D007297:Inpatients / Q000523:psychology; D008297:Male; D008875:Middle Aged; D009723:Nurse-Patient Relations; D009726:Nurses / Q000523:psychology* / Q000592:standards; D009732:Nursing Care / Q000523:psychology / Q000592:standards*; D010465:Perception; D036301:Qualitative Research; D012647:Self-Assessment; D026443:Spiritual Therapies; D014925:Wit and Humor as Topic / Q000523:psychology*
caring; humor/laughter; nurses (basic); prayer; spirituality