title: A touch of hospitality: Treating patients as guests proves revolutionary.
authors.forename: David
authors.initials: D
authors.lastname: Royse
mesh_terms: D000288:Administrative Personnel; D000573:American Hospital Association; D001363:Awards and Prizes; D049673:History, 20th Century; D049674:History, 21st Century; D006801:Humans; D007857:Leadership; D017060:Patient Satisfaction; D024382:Professional Role; D014481:United States