title: Transforming Oncology Care: Developing a Strategy and Measuring Success.
abstract: To examine accountability and performance measurement in health care and present a case study that illustrates the link between goal setting and measurement and how a strategic plan can provide a framework for metric selection.
  
  
  
  National reports, literature review and institutional experience.
  
  
  
  Nurse leaders and clinicians in oncology settings are challenged to anticipate future trends in oncology care and create a culture, infrastructure, and practice environment that supports innovation, advancement of oncology nursing practice and excellence in patient- and family-centered care. Performance metrics assessing key processes and outcomes of care are essential to meet this challenge.
  
  
  
  With an increasing number of national organizations offering their version of key quality standards and metrics, it is critical for nurses to have a formal process in place to determine and implement the measures most useful in guiding change for a particular clinical setting.
authors.forename: Patricia
authors.initials: P
authors.lastname: Reid Ponte
authors.forename: Donna
authors.initials: D
authors.lastname: Berry
authors.forename: Lori
authors.initials: L
authors.lastname: Buswell
authors.forename: Anne
authors.initials: A
authors.lastname: Gross
authors.forename: Carolyn
authors.initials: C
authors.lastname: Hayes
authors.forename: Judy
authors.initials: J
authors.lastname: Kostka
authors.forename: Mary
authors.initials: M
authors.lastname: Poyner-Reed
authors.forename: Colleen
authors.initials: C
authors.lastname: West
mesh_terms: D003695:Delivery of Health Care; D006801:Humans; D008495:Medical Oncology; D009726:Nurses; D009859:Oncology Nursing; D019982:Organizational Case Studies
keywords: leadership; nursing; oncology; performance; quality measures; strategic planning