title: Learning from excellence in healthcare: a new approach to incident reporting.
authors.affiliation: PICU, Birmingham Children's Hospital NHS Foundation Trust, Birmingham, UK.
authors.forename: Nicola
authors.initials: N
authors.lastname: Kelly
authors.affiliation: PICU, Birmingham Children's Hospital NHS Foundation Trust, Birmingham, UK Warwick Business School, Coventry, UK.
authors.forename: Simon
authors.initials: S
authors.lastname: Blake
authors.affiliation: PICU, Birmingham Children's Hospital NHS Foundation Trust, Birmingham, UK.
authors.forename: Adrian
authors.initials: A
authors.lastname: Plunkett
mesh_terms: D001291:Attitude of Health Personnel; D003695:Delivery of Health Care / Q000458:organization & administration / Q000592:standards; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control / Q000523:psychology; D015279:Organizational Culture; D061214:Patient Safety / Q000592:standards*; D058996:Quality Improvement; D012308:Risk Management / Q000379:methods / Q000639:trends; D006113:United Kingdom
keywords: appreciation; improvement; learning; quality; safety