title: Automotive HMI design and participatory user involvement: review and perspectives.
abstract: Automotive human-machine interface (HMI) design is facing new challenges due to the technological advances of the last decades. The design process has to be adapted in order to address human factors and road safety challenges. It is now widely accepted that user involvement in the HMI design process is valuable. However, the current form of user involvement in industry remains at the stages of concept assessment and usability tests. Moreover, the literature in other fields (e.g. information systems) promotes a broader user involvement with participatory design (i.e. the user is fully involved in the development process). This article reviews the established benefits of participatory design and reveals perspectives for automotive HMI quality improvement in a cognitive ergonomic framework. Practitioner Summary: Automotive HMI quality determines, in part, drivers' ability to perform primary driving tasks while using in-vehicle devices. User involvement in the design process is a key point to contribute to HMI quality. This article reports the potential benefits of a broad involvement from drivers to meet automotive HMI design challenges.
authors.affiliation: a Laboratoire d'Etude des Mécanismes Cognitifs (EMC EA 3082) , Université de Lyon , Bron , France.|b Volvo Group Trucks Technology (GTT) , Saint Priest , France.
authors.forename: Mathilde
authors.initials: M
authors.lastname: François
authors.affiliation: a Laboratoire d'Etude des Mécanismes Cognitifs (EMC EA 3082) , Université de Lyon , Bron , France.|c Institut Universitaire de France , Paris , France.
authors.forename: François
authors.initials: F
authors.lastname: Osiurak
authors.affiliation: d IFSTTAR-TS2-LESCOT , Bron , France.
authors.forename: Alexandra
authors.initials: A
authors.lastname: Fort
authors.affiliation: b Volvo Group Trucks Technology (GTT) , Saint Priest , France.
authors.forename: Philippe
authors.initials: P
authors.lastname: Crave
authors.affiliation: a Laboratoire d'Etude des Mécanismes Cognitifs (EMC EA 3082) , Université de Lyon , Bron , France.
authors.forename: Jordan
authors.initials: J
authors.lastname: Navarro
mesh_terms: D001334:Automobile Driving / Q000523:psychology*; D001336:Automobiles; D003256:Community Participation / Q000379:methods* / Q000523:psychology; D004867:Equipment Design / Q000379:methods*; D006801:Humans; D008328:Man-Machine Systems
keywords: Human–machine interface; participatory design; user involvement; user-centred design