title: Standardized Best Practices and Individual Craft-Based Medicine: A Conversation About Quality.
abstract: Standardization of medical care through protocols, order sets, and other tools is increasingly a part of efforts to improve quality. The authors, a physician beginning a new position as director of a community hospital quality program and the chief quality officer of a health care system and director of a course in health care delivery improvement, discuss the benefits and risks of standardization in health care. Recommendations for responsible standardization are presented.
authors.affiliation: Departments of Clinician-Directed Performance Improvement and Pulmonary and Critical Care Medicine, Christus St Vincent Regional Medical Center, Santa Fe, New Mexico.
authors.forename: Lara
authors.initials: L
authors.lastname: Goitein
authors.affiliation: Intermountain Healthcare, Salt Lake City, Utah.
authors.forename: Brent
authors.initials: B
authors.lastname: James
mesh_terms: D003142:Communication; D003695:Delivery of Health Care / Q000592:standards*; D004501:Education, Medical / Q000592:standards; D017408:Guidelines as Topic; D006764:Hospitals, Community; D006801:Humans; D007206:Individuality; D007857:Leadership; D011787:Quality of Health Care / Q000592:standards*; D013850:Thinking; D014481:United States