title: [Compassionate care, emergence of a notion in the light and shade of the care environment].
abstract: Compassionate care is a recent notion. It is based on a shared culture which focuses on promoting the rights of vulnerable people, integral to the quality of professionals' life at work. Tangible and part of day-to-day practice, it requires room to be set aside for discussion and ethical considerations, essential for ensuring the long-lasting creativity of caregivers, at the source of their mobilisation.
authors.affiliation: Fédération des établissements hospitaliers et d'aide à la personne (Fehap), 179, rue de Lourmel, 75015 Paris, France. Electronic address: Alice.Casagrande@fehap.fr.
authors.forename: Alice
authors.initials: A
authors.lastname: Casagrande
mesh_terms: D026686:Beneficence; D004645:Empathy; D004993:Ethics, Nursing; D006801:Humans; D007588:Job Satisfaction; D009723:Nurse-Patient Relations; D028701:Patient Rights; D011787:Quality of Health Care
keywords: bientraitance; compassionate care; droits des malades; ethics; hospital management; management hospitalier; patients’ rights; quality of care; quality of life at work; qualité de vie au travail; qualité des soins; éthique