title: Continuous improvement, burnout and job engagement: a study in a Dutch nursing department.
abstract: Continuous improvement (CI) programs are potentially powerful means to improve the quality of care. The more positive nurses perceive these programs' effects, the better they may be expected to cooperate. Crucial to this perception is how nurses' quality of working life is affected. We studied this in a nursing department, using the job demands-resources model. We found that two job demands improved, and none of the job resources. Job engagement did not change significantly, while the burnout risk decreased slightly. Overall, the nurses felt the impact to be small yet the changes were in a positive direction. CI can thus be used to improve nurses' working lives and, by restructuring the work processes, the quality of care. Copyright © 2016 John Wiley & Sons, Ltd.
authors.affiliation: KU Leuven, Centre for Sociological Research (CESO), Leuven, Belgium.
authors.forename: Jos
authors.initials: J
authors.lastname: Benders
authors.affiliation: Duvel Moortgat Nederland, Deventer, Netherlands.
authors.forename: Hans
authors.initials: H
authors.lastname: Bleijerveld
authors.affiliation: Institute for Management Research, Radboud Universiteit, Nijmegen, Netherlands.
authors.forename: Roel
authors.identifier: http://orcid.org/0000-0002-6078-1529
authors.initials: R
authors.lastname: Schouteten
mesh_terms: D000328:Adult; D002055:Burnout, Professional / Q000209:etiology*; D005260:Female; D006801:Humans; D007588:Job Satisfaction; D008297:Male; D009426:Netherlands; D009741:Nursing Staff, Hospital / Q000458:organization & administration / Q000523:psychology*; D009859:Oncology Nursing / Q000458:organization & administration; D017749:Total Quality Management
keywords: burnout; continuous improvement; job engagement