title: The Influence of Patient and Provider Communication on Diabetes Care Delivery.
abstract: To elicit the perspective of patients with type 2 diabetes, specific to communication with providers and health care teams.
  
  
  
  We conducted 21 focus groups with 115 adults in Midwestern primary care, endocrinology, and bariatric surgery clinics. Facilitators analyzed the transcripts using an iterative coding method.
  
  
  
  The themes of encouragement and motivation, relationship building, compassion, and communication preferences highlighted effective strategies consistent with the core components of patient-centered care.
  
  
  
  Patients and providers benefit from systems in which patients are efficiently and compassionately supported in self-management within their abilities and in partnership with their support networks.
authors.affiliation: Department of Family and Community Medicine (Dr Young) and Institute for Health and Society, Medical College of Wisconsin, Milwaukee (Mr Cui, Mss Azam and Hill and Dr Meurer).
authors.forename: Staci A
authors.initials: SA
authors.lastname: Young
authors.forename: Laila S
authors.initials: LS
authors.lastname: Azam
authors.forename: John R
authors.initials: JR
authors.lastname: Meurer
authors.forename: Renee S
authors.initials: RS
authors.lastname: Hill
authors.forename: Chen
authors.initials: C
authors.lastname: Cui
mesh_terms: D003142:Communication; D003924:Diabetes Mellitus, Type 2 / Q000628:therapy*; D017144:Focus Groups; D006801:Humans; D015146:Midwestern United States; D011369:Professional-Patient Relations; D012648:Self Care