Patients' Perceptions of Bedside Handoff: Further Evidence to Support a Culture of Always.
Patients' perceptions of satisfaction, understanding, participation, and feelings of safety were significantly correlated with the frequency of bedside handoff. Mean responses to survey items in these areas were significantly higher for patients who "always" experienced bedside handoff than for those who experienced it sporadically. Quality improvement strategies were effective in increasing the frequency of bedside handoff.
Bronson School of Nursing, Western Michigan University, Kalamazoo (Dr Ford); and Borgess Medical Center, Kalamazoo, Michigan (Ms Heyman).
Yvonne
Y
Ford
Anita
A
Heyman
D000328:Adult; D000368:Aged; D005260:Female; D006801:Humans; D007297:Inpatients / Q000523:psychology; D008297:Male; D008875:Middle Aged; D015146:Midwestern United States; D009723:Nurse-Patient Relations; D062209:Patient Handoff / Q000592:standards*; D017060:Patient Satisfaction; D010465:Perception; D058996:Quality Improvement; D011795:Surveys and Questionnaires