Developing an Interdisciplinary, Team-Based Quality Improvement Leadership Training Program for Clinicians: The Partners Clinical Process Improvement Leadership Program.
Although there has been tremendous progress in quality improvement (QI) education for students and trainees in recent years, much less has been published regarding the training of active clinicians in QI. The Partners Clinical Process Improvement Leadership Program (CPIP) is a 6-day experiential program. Interdisciplinary teams complete a QI project framed by didactic sessions, interactive exercises, case-based problem sessions, and a final presentation. A total of 239 teams composed of 516 individuals have graduated CPIP. On completion, participant satisfaction scores average 4.52 (scale 1-5) and self-reported understanding of QI concepts improved. At 6 months after graduation, 66% of survey respondents reported sustained QI activity. Three opportunities to improve the program have been identified: (1) increasing faculty participation through online and tiered course offerings, (2) integrating the faculty-focused program with the trainee curriculum, and (3) developing a postgraduate curriculum to address the challenges of sustained improvement.
1 Massachusetts General Hospital, Boston, MA.|2 Harvard Medical School, Boston, MA.|3 Partners HealthCare, Boston, MA.
Sandhya K
SK
Rao
3 Partners HealthCare, Boston, MA.
Victoria
V
Carballo
1 Massachusetts General Hospital, Boston, MA.|2 Harvard Medical School, Boston, MA.|3 Partners HealthCare, Boston, MA.
Brian M
BM
Cummings
2 Harvard Medical School, Boston, MA.|4 South Shore Hospital, Quincy, MA.
Frederick
F
Millham
2 Harvard Medical School, Boston, MA.|5 Dana Farber Cancer Center, Boston, MA.
Joseph O
JO
Jacobson
D001291:Attitude of Health Personnel; D017598:Efficiency, Organizational; D005180:Faculty, Medical / Q000193:education*; D006282:Health Personnel / Q000193:education*; D006801:Humans; D007400:Interprofessional Relations; D007857:Leadership; D010348:Patient Care Team; D061214:Patient Safety; D017060:Patient Satisfaction; D016730:Program Development; D015397:Program Evaluation; D058996:Quality Improvement / Q000458:organization & administration*; D013192:Staff Development / Q000458:organization & administration*
continuing medical education; faculty development; interdisciplinary education; quality improvement training