Strategic management of Public Hospitals' medical services.
Purpose: The quality of medical services provided by competing public hospitals is the primary consideration of the public in determining the selection of a specific hospital for treatment. The main objective of strategic planning is to improve the quality of public hospital medical services. This paper provides an introduction to the history, significance, principles and practices of public hospital medical service strategy, as well as advancing the opinion that public hospital service strategy must not merely aim to produce but actually result in the highest possible level of quality, convenience, efficiency and patient satisfaction.
Hospital Office, Wuxi No.2 People's Hospital, Jiangsu, China.
Aimin
A
Hao
Tao
T
Yi
Xia
X
Li
Lei
L
Wei
Pei
P
Huang
Xinzhou
X
Xu
Lihua
L
Yi
D002681:China; D003695:Delivery of Health Care / Q000458:organization & administration*; D015276:Health Care Rationing / Q000458:organization & administration*; D018166:Health Care Reform / Q000458:organization & administration; D006301:Health Services Needs and Demand / Q000458:organization & administration; D006779:Hospitals, Public / Q000458:organization & administration*; D006801:Humans; D017146:Models, Organizational; D020380:Needs Assessment / Q000458:organization & administration; D011050:Policy Making; D058996:Quality Improvement / Q000458:organization & administration; D019984:Quality Indicators, Health Care / Q000458:organization & administration