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The whole NHS can learn from the team of nurses who organise exercises to music, bingo, quizzes and other activities, Commission for Health Improvement inspectors said following their visit to Meadowslea Hospital, part of North East Wales NHS Trust. 'The team provide best practice in older persons' care and there is an excellent therapeutic environment,' CHI said. It warned, however, that the workloads of some staff are too heavy and there is an over-reliance on bank and agency workers.