The importance of a culture of openness.
Revamping the counselling service at Birmingham Children's Hospital, as well as offering wa 24/7 telephone service and face-to-face counselling, led to reduced work-related stress - as stated in Nursing Management. Sara Brown, deputy chief officer for workforce at the hospital, says a culture of openness is essential for tackling the demands of nursing. She says nurses in management positions are responsible for supporting the daily demands of service delivery.
D001291:Attitude of Health Personnel; D003376:Counseling / Q000379:methods*; D006801:Humans; D009718:Nurse Administrators / Q000523:psychology*; D010371:Pediatric Nursing; D013315:Stress, Psychological / Q000517:prevention & control*; D006113:United Kingdom