Patients' Expectations as to Doctors' Behaviors During Appointed Visits.
Numerous guidelines for students and medical professionals provide the instructions of proper behavior during encounters with patients in a doctor's office. However, they quite often do not consider cultural differences that may affect the doctor-patient relationship. In our study we analyzed Polish patients' expectations (N = 976) for their physicians' actual behavior. We compared our results with analogue studies performed in the United States. We determined that patient expectations concerning a desirable form of verbal and nonverbal communication with a physician vary to a considerable degree. Relatively universal, however, is the wish that the doctors introduce themselves and apply personalized forms of contact.
a Department of Social Medicine and Social Pathology , Medical University of Gdansk.
Krzysztof
K
Sobczak
a Department of Social Medicine and Social Pathology , Medical University of Gdansk.
Katarzyna
K
Leoniuk
a Department of Social Medicine and Social Pathology , Medical University of Gdansk.
Agata
A
Janaszczyk
b Department of Family Medicine , Medical University of Gdansk.
Małgorzata
M
Pietrzykowska
D001519:Behavior; D003142:Communication; D006801:Humans; D009633:Nonverbal Communication / Q000523:psychology; D010361:Patients / Q000523:psychology*; D010817:Physician-Patient Relations; D010820:Physicians / Q000523:psychology*; D011044:Poland; D011795:Surveys and Questionnaires; D014481:United States