Engaging Patients to Meet Their Fundamental Needs: Key to Safe and Quality Care.
This paper highlights the relationship between the Fundamentals of Care Framework, patient safety and quality improvement by describing a more holistic view of patient engagement across the healthcare system. By creating reliable and resilient healthcare organizations that enhance nurses' capacity to engage in relational care and vigilance, healthcare agencies can effectively achieve safety and quality aims. Integral to this is the nurse-patient relationship, whereby nurses know patient preferences for care and recognize when patients are deteriorating to prevent harm within the context of care environments.
St. Michael's Hospital Volunteer Association Chair in Nursing Research, Scientist, Keenan Research Centre of the Li Ka Shing Knowledge Institute, Associate Professor (status), Lawrence Bloomberg Faculty of Nursing and Institute of Health, Policy Management and Evaluation, University of Toronto, Toronto, ON.
Lianne
L
Jeffs
Research Coordinator, St. Michael's Hospital, Toronto, ON.
Marianne
M
Saragosa
Executive Vice President Patient Care, Quality and Chief Nurse Executive, Sinai Health System, Toronto, ON.
Jane
J
Merkley
Research Program Manager, St. Michael's Hospital, Toronto, ON.
Maria
M
Maione
D006801:Humans; D009723:Nurse-Patient Relations; D010358:Patient Participation; D057240:Patient Preference; D061214:Patient Safety; D058996:Quality Improvement; D011787:Quality of Health Care