title: Software Quality Evaluation Models Applicable in Health Information and Communications Technologies. A Review of the Literature.
abstract: Information and Communications Technologies in healthcare has increased the need to consider quality criteria through standardised processes. The aim of this study was to analyse the software quality evaluation models applicable to healthcare from the perspective of ICT-purchasers. Through a systematic literature review with the keywords software, product, quality, evaluation and health, we selected and analysed 20 original research papers published from 2005-2016 in health science and technology databases. The results showed four main topics: non-ISO models, software quality evaluation models based on ISO/IEC standards, studies analysing software quality evaluation models, and studies analysing ISO standards for software quality evaluation. The models provide cost-efficiency criteria for specific software, and improve use outcomes. The ISO/IEC25000 standard is shown as the most suitable for evaluating the quality of ICTs for healthcare use from the perspective of institutional acquisition.
authors.affiliation: Barcelona Clinic Hospital, Spain.
authors.forename: Alberto
authors.initials: A
authors.lastname: Villamor Ordozgoiti
authors.affiliation: Nursing School, University of Barcelona, Spain.
authors.forename: Pilar
authors.initials: P
authors.lastname: Delgado Hito
authors.affiliation: Nursing School, University of Barcelona, Spain.
authors.forename: Eva María
authors.initials: EM
authors.lastname: Guix Comellas
authors.affiliation: Evaluación de la Conformidad. AENOR, Spain.
authors.forename: Carlos Manuel
authors.initials: CM
authors.lastname: Fernandez Sanchez
authors.affiliation: Barcelona Clinic Hospital, Spain.
authors.forename: Milagros
authors.initials: M
authors.lastname: Garcia Hernandez
authors.affiliation: Nursing School, University of Barcelona, Spain.
authors.forename: Teresa
authors.initials: T
authors.lastname: Lluch Canut
mesh_terms: D003362:Cost-Benefit Analysis; D003695:Delivery of Health Care / Q000458:organization & administration* / Q000592:standards; D006801:Humans; D007256:Information Systems / Q000191:economics / Q000458:organization & administration* / Q000592:standards; D012984:Software / Q000191:economics / Q000592:standards*