title: Psychiatric Inpatient Bedside Handoff: Implementation of a Quality Improvement Project and Nurses' Responses.
abstract: Psychiatric inpatient unit nurses implemented a quality improvement project to explore strategies to enhance the effectiveness of the change of shift communication between nurses and patients and obtain goals of care information. Three nurses championed a 6-month project to implement more efficient, patient-centered communication; influence patient outcomes; and assess nurses' perceptions about patient satisfaction. A survey established the level of nurse satisfaction regarding the length of time spent at change of shift obtaining patient information. Following a literature review, nurses used a standardized approach for their change of shift report, which they called patient bedside handoff. Nurses reported increased satisfaction with the length of time spent with the patient bedside handoff from a pre-implementation average score of 5.7 (somewhat satisfied) to a post-implementation score of 8.3 (very satisfied). This nurse-led quality improvement project helped illuminate perceived barriers to the implementation of patient bedside handoff and the changes in nurses' perceptions over time. [Journal of Psychosocial Nursing and Mental Health Services, 54(7), 33-37.].
authors.forename: Sarah E
authors.initials: SE
authors.lastname: Givens
authors.forename: Cathy
authors.initials: C
authors.lastname: Skully
authors.forename: Gail
authors.initials: G
authors.lastname: Bromley
mesh_terms: D003142:Communication; D006801:Humans; D009741:Nursing Staff, Hospital / Q000523:psychology*; D062209:Patient Handoff; D018802:Patient-Centered Care; D011567:Psychiatric Department, Hospital; D058996:Quality Improvement / Q000592:standards*