title: Studying the HIT-Complexity Interchange.
abstract: The design and implementation of health information technology (HIT) is challenging, particularly when it is being introduced into complex settings. While complex adaptive system (CASs) can be a valuable means of understanding relationships between users, HIT and tasks, much of the existing work using CASs is descriptive in nature. This paper addresses that issue by integrating a model for analyzing task complexity with approaches for HIT evaluation and systems analysis. The resulting framework classifies HIT-user tasks and issues as simple, complicated or complex, and provides insight on how to study them.
authors.affiliation: Telfer School of Management, University of Ottawa, Canada.
authors.forename: Craig E
authors.initials: CE
authors.lastname: Kuziemsky
authors.affiliation: School of Health Information Science, University of Victoria, Canada.
authors.forename: Elizabeth M
authors.initials: EM
authors.lastname: Borycki
authors.affiliation: School of Health Information Science, University of Victoria, Canada.
authors.forename: Andre W
authors.initials: AW
authors.lastname: Kushniruk
mesh_terms: D002170:Canada; D003695:Delivery of Health Care / Q000458:organization & administration*; D063005:Health Information Systems / Q000458:organization & administration*; D008490:Medical Informatics / Q000458:organization & administration*; D017146:Models, Organizational; D009732:Nursing Care / Q000458:organization & administration*; D009937:Organizational Objectives