title: Examining the effects of an interprofessional crew resource management training intervention on perceptions of patient safety.
abstract: This article reports the results from a study that employed an interprofessional crew resource management (CRM) education programme in the emergency and critical care departments. The study aimed to investigate the effectiveness of this intervention of participants' satisfaction and safety attitude changes using a satisfaction questionnaire and the Human Factors Attitude Survey (HFAS). Overall, participants responded positively to the CRM training-93.4% were satisfied, 93.1% agreed that it enhanced patient safety and care quality, 85.7% agreed that it increased their confidence, 86.4% agreed that it reduced practice errors, and 90.8% agreed that it would change their behaviours. Overall, the participants reported positive changes in their attitudes regarding 22 of the 23 HFAS questions.
authors.affiliation: a Management Center , Taipei Hospital, Ministry of Health and Welfare , New Taipei City , Taiwan.
authors.forename: Wan-Ting
authors.initials: WT
authors.lastname: Wu
authors.affiliation: b Department of Emergency , Cathay General Hospital , Taipei , Taiwan.
authors.forename: Yung-Lung
authors.initials: YL
authors.lastname: Wu
authors.affiliation: c Division of Cardiovascular Surgery, Department of Surgery , Cathay General Hospital , Taipei , Taiwan.|d Fu Jen Catholic University School of Medicine , New Taipei City , Taiwan.
authors.forename: Shaw-Min
authors.initials: SM
authors.lastname: Hou
authors.affiliation: e Department of Nursing , Cathay General Hospital , Taipei , Taiwan.
authors.forename: Chun-Mei
authors.initials: CM
authors.lastname: Kang
authors.affiliation: f Department of Cardiology , Cathay General Hospital , Taipei , Taiwan.
authors.forename: Chi-Hung
authors.initials: CH
authors.lastname: Huang
authors.affiliation: e Department of Nursing , Cathay General Hospital , Taipei , Taiwan.
authors.forename: Yu-Ju
authors.initials: YJ
authors.lastname: Huang
authors.affiliation: g Computer Science Department , Stanford University , Stanford , California , USA.
authors.forename: Victoria Yue An
authors.initials: VY
authors.lastname: Wang
authors.affiliation: h Quality Management Center , Cathay General Hospital , Taipei , Taiwan.
authors.forename: Pa-Chun
authors.initials: PC
authors.lastname: Wang
mesh_terms: D005260:Female; D007722:Health Knowledge, Attitudes, Practice; D006282:Health Personnel / Q000193:education*; D006295:Health Resources / Q000458:organization & administration; D006801:Humans; D007318:Inservice Training; D007400:Interprofessional Relations; D008297:Male; D010348:Patient Care Team; D061214:Patient Safety; D015397:Program Evaluation; D011795:Surveys and Questionnaires
keywords: Crew resource management; human factors attitude; interprofessional education; satisfaction; teamwork