title: Measuring and Improving Quality.
authors.affiliation: The Joint Commission, Oakbrook Terrace, Illinois.
authors.forename: David W
authors.initials: DW
authors.lastname: Baker
authors.affiliation: The Joint Commission, Oakbrook Terrace, Illinois.
authors.forename: Mark R
authors.initials: MR
authors.lastname: Chassin
mesh_terms: D030881:Disclosure; D009936:Organizational Innovation; D019984:Quality Indicators, Health Care