title: HIV-positive patients' perceptions of care received at a selected antiretroviral therapy clinic in Vhembe district, South Africa.
abstract: BACKGROUND
  Patients' experiences are a reflection of what has happened during the care process and, therefore, provide information about the performance of health care professional workers. They refer to the process of care provision at the antiretroviral therapy (ART) sites.
  
  
  OBJECTIVE
  This article explored the perceptions of HIV-positive patients of care received at the Gateway Clinic of the regional hospital that provides antiretroviral treatment in the Vhembe district.
  
  
  METHODS
  A qualitative, explorative and descriptive design was used. A non-probability, convenient sampling method was used to select 20 HIV-positive patients who were above 18 years of age. In-depth individual interviews were used to collect data. Data were analysed through Tech's open coding method.
  
  
  RESULTS
  One theme and two sub-themes emerged, namely positive experiences related to the environment and attitudes of health professionals, and negative experiences concerning the practices by health care providers.
  
  
  CONCLUSIONS
  Patients' perceptions of quality of, and satisfaction with, health care may affect health outcomes. Recommendations are made to consider, practice and strengthen the protocols, the standard operating procedures and the principles of infection control in the health facilities.
authors.forename: Tshifhiwa V
authors.initials: TV
authors.lastname: Ndou
authors.affiliation: Department of Advanced Nursing, University of Venda. sonto.maputle@univen.ac.za.
authors.forename: Sonto M
authors.initials: SM
authors.lastname: Maputle
authors.forename: Patrone R
authors.initials: PR
authors.lastname: Risenga
mesh_terms: D000328:Adult; D000554:Ambulatory Care Facilities; D044966:Anti-Retroviral Agents / Q000008:administration & dosage*; D005260:Female; D015658:HIV Infections / Q000188:drug therapy*; D007722:Health Knowledge, Attitudes, Practice; D006801:Humans; D007407:Interviews as Topic; D008297:Male; D008875:Middle Aged; D017060:Patient Satisfaction; D036301:Qualitative Research; D013019:South Africa
chemical_list: D044966:Anti-Retroviral Agents
keywords: Antiretroviral Treatment; HIV positive; Human Immunodeficiecy Virus; Limpopo.