title: Concept Mapping as a Method to Engage Patients in Clinical Quality Improvement.
abstract: Patient engagement has become a primary care research and practice priority. Little guidance exists, however, on how best to engage patients in primary care practice improvement, or how to measure the impact of their engagement. We present an overview of group concept mapping as a method for engaging patients in primary care practice improvement. We detail the group concept mapping process as a tool for use in primary care practice improvement, research, and evaluation, and we present resources to enable researchers and practice leaders to use this tool in practice improvement. To illustrate the method, we present a practice-based quality improvement project conducted with patients and staff at a large urban academic primary care practice.
authors.affiliation: Department of Family and Community Medicine, Sidney Kimmel Medical College and Thomas Jefferson University, Philadelphia, Pennsylvania Marianna.Lanoue@jefferson.edu.
authors.forename: Marianna
authors.initials: M
authors.lastname: LaNoue
authors.affiliation: Department of Family and Community Medicine, Sidney Kimmel Medical College and Thomas Jefferson University, Philadelphia, Pennsylvania.
authors.forename: Geoffrey
authors.initials: G
authors.lastname: Mills
authors.affiliation: Department of Family and Community Medicine, Sidney Kimmel Medical College and Thomas Jefferson University, Philadelphia, Pennsylvania.
authors.forename: Amy
authors.initials: A
authors.lastname: Cunningham
authors.affiliation: Sidney Kimmel Medical College and Thomas Jefferson University, Philadelphia, Pennsylvania.
authors.forename: Adam
authors.initials: A
authors.lastname: Sharbaugh
mesh_terms: D017144:Focus Groups; D006801:Humans; D010358:Patient Participation / Q000379:methods*; D018802:Patient-Centered Care / Q000458:organization & administration; D011320:Primary Health Care / Q000592:standards*; D058996:Quality Improvement; D011787:Quality of Health Care
keywords: concept mapping; patient engagement; patient-centered medical home; practice-based research; primary care; quality improvement