title: Lost in confusing system for want of a password.
abstract: At a recent reunion with two former flatmates, both were angry; they live at opposite ends of the country but had hit similar brick walls after being referred to their local hospitals.
authors.affiliation: Hampshire.
authors.forename: Jane
authors.initials: J
authors.lastname: Bates
mesh_terms: D001071:Appointments and Schedules; D016494:Computer Security; D006779:Hospitals, Public; D013222:State Medicine; D006113:United Kingdom