title: Levels of Participants Satisfaction with Initial Contact and Examination Visit: The Hispanic Community Health Study/Study of Latinos (HCHS/SOL).
abstract: This study examined perceived satisfaction among Hispanic/Latino individuals who participated in a baseline examination for the Hispanic Community Health Study/Study of Latinos (HCHS/SOL), a large cohort study of 16,415 adults living in four selected communities.
  
  
  
  An estimated 22% (n= 3,584) of participants completed a questionnaire regarding satisfaction with staff attention, the overall experience during the study examination, and the influence of the informed consent digital video disc (DVD).
  
  
  
  The majority of participants who completed the questionnaire expressed overall satisfaction with the study. Most participants reported that staff were friendly, courteous and respectful and study test procedures were clearly explained. Participants who preferred to complete the interview in Spanish felt that the informed consent DVD positively influenced their ability to make an informed decision to enroll in the study. Participants who preferred to complete the interview in English tended to report that the baseline examination was longer than expected compared with participants who completed the interview in Spanish.
  
  
  
  Results demonstrate that culturally and linguistically trained staff and the use of the study's informed consent DVD were effective in explaining study procedures and positively influenced decisions to participate in the HCHS/SOL study. These results can inform recruitment and enrollment strategies for future participation of minority groups into longitudinal cohort studies.
authors.affiliation: South Bay Latino Research Center, Graduate School of Public Health, San Diego State University, San Diego, CA.
authors.forename: Ana C
authors.initials: AC
authors.lastname: Talavera
authors.affiliation: South Bay Latino Research Center, Graduate School of Public Health, San Diego State University, San Diego, CA.
authors.forename: Christina
authors.initials: C
authors.lastname: Buelna
authors.affiliation: South Bay Latino Research Center, Graduate School of Public Health, San Diego State University, San Diego, CA.
authors.forename: Rebeca Espinoza
authors.initials: RE
authors.lastname: Giacinto
authors.affiliation: South Bay Latino Research Center, Graduate School of Public Health, San Diego State University, San Diego, CA.
authors.forename: Sheila F
authors.initials: SF
authors.lastname: Castañeda
authors.affiliation: Feinberg School of Medicine, Department of Preventive Medicine, Northwestern University, IL.
authors.forename: Aida
authors.initials: A
authors.lastname: Giachello
authors.affiliation: Einstein College of Medicine, Bronx, NY.
authors.forename: Madeline
authors.initials: M
authors.lastname: Crespo-Figueroa
authors.affiliation: South Bay Latino Research Center, Graduate School of Public Health, San Diego State University, San Diego, CA.
authors.forename: Johanne B
authors.initials: JB
authors.lastname: Hernández
authors.affiliation: South Bay Latino Research Center, Graduate School of Public Health, San Diego State University, San Diego, CA.
authors.forename: Rosalinda
authors.initials: R
authors.lastname: Rodriguez
authors.affiliation: Collaborative Studies Coordinating Center, University of North Carolina, Chapel Hill, NC.
authors.forename: Maria de Los Angeles
authors.initials: Mde L
authors.lastname: Abreu
authors.affiliation: Institute for Minority Health Research, University of Illinois at Chicago, IL.
authors.forename: Carlos M
authors.initials: CM
authors.lastname: Sanchez
authors.affiliation: Collaborative Studies Coordinating Center -Department of Public Policy, University of North Carolina, Chapel Hill, NC.
authors.forename: Krista
authors.initials: K
authors.lastname: Perreira
mesh_terms: D000328:Adult; D003153:Community Health Services / Q000592:standards*; D054521:Cultural Competency; D005260:Female; D006630:Hispanic or Latino / Q000706:statistics & numerical data*; D006801:Humans; D008137:Longitudinal Studies; D008297:Male; D017060:Patient Satisfaction; D018579:Patient Selection; D015995:Prevalence; D011634:Public Health; D012307:Risk Factors; D011795:Surveys and Questionnaires
keywords: Hispanics/Latinos; Longitudinal Population-based Studies; Participant Satisfaction; Recruitment; Retention