title: Patient Experiences Using an Inpatient Personal Health Record.
abstract: To investigate patients' experience using an inpatient personal health record (PHR) on a tablet computer to increase engagement in their hospital care.
  
  
  
  We performed observations and conducted semi-structured interviews with 14 post-operative cardiac surgical patients and their family members who received an inpatient PHR. Themes were identified using an inductive coding scheme.
  
  
  
  All participants responded favorably to having access to view their clinical information. A majority (85.7%) of participants used the application following an initial training session. Patients reported high satisfaction with being able to view their hospital medications and access educational materials related to their medical conditions. Patients reported a desire to view daily progress reports about their hospital stay and have access to educational information about their post-acute recovery. In addition, patients expressed a common desire to view their diagnoses, laboratory test results, radiology reports, and procedure notes in language that is patient-friendly.
  
  
  
  Patients have unmet information needs in the hospital setting. Our findings suggest that for some inpatients and their family members, providing personalized health information through a tablet computer may improve satisfaction, decrease anxiety, increase understanding of their health conditions, and improve safety and quality of care.
authors.affiliation: Department of Biomedical Informatics, Columbia University , New York, NY.
authors.forename: Janet
authors.initials: J
authors.lastname: Woollen
authors.affiliation: Department of Biomedical Informatics, Columbia University , New York, NY.
authors.forename: Jennifer
authors.initials: J
authors.lastname: Prey
authors.affiliation: School of Interactive Computing, Georgia Institute of Technology , Atlanta, GA.
authors.forename: Lauren
authors.initials: L
authors.lastname: Wilcox
authors.affiliation: University of Pennsylvania Health System , Pennsylvania, PA.
authors.forename: Alexander
authors.initials: A
authors.lastname: Sackeim
authors.affiliation: College of Physicians and Surgeons, Columbia University Medical Center , New York, NY.
authors.forename: Susan
authors.initials: S
authors.lastname: Restaino
authors.affiliation: College of Physicians and Surgeons, Columbia University Medical Center , New York, NY.
authors.forename: Syed T
authors.initials: ST
authors.lastname: Raza
authors.affiliation: Department of Biomedical Informatics, Columbia University, New York, NY; School of Nursing, Columbia University, New York, NY.
authors.forename: Suzanne
authors.initials: S
authors.lastname: Bakken
authors.affiliation: Department of Computer Science, Columbia University , New York, NY.
authors.forename: Steven
authors.initials: S
authors.lastname: Feiner
authors.affiliation: Department of Biomedical Informatics, Columbia University , New York, NY.
authors.forename: George
authors.initials: G
authors.lastname: Hripcsak
authors.affiliation: Department of Biomedical Informatics, Columbia University, New York, NY; NewYork-Presbyterian Hospital, New York, NY.
authors.forename: David
authors.initials: D
authors.lastname: Vawdrey
mesh_terms: D000328:Adult; D000368:Aged; D005260:Female; D055991:Health Records, Personal / Q000523:psychology; D006801:Humans; D007297:Inpatients; D008297:Male; D008875:Middle Aged; D017060:Patient Satisfaction
keywords: Patient engagement; inpatient; personal health records; technology