title: Interprofessional communication in healthcare: An integrative review.
abstract: The link between miscommunication and poor patient outcomes has been well documented. To understand the current state of knowledge regarding interprofessional communication, an integrative review was performed. The review suggested that nurses and physicians are trained differently and they exhibit differences in communication styles. The distinct frustrations that nurses and physicians expressed with each other were discussed. Egos, lack of confidence, lack of organization and structural hierarchies hindered relationships and communications. Research suggested that training programs with the use of standardized tools and simulation are effective in improving interprofessional communication skills. Recommendations include education beyond communication techniques to address the broader related constructs of patient safety, valuing diversity, team science, and cultural humility. Future directions in education are to add courses in patient safety to the curriculum, use handover tools that are interprofessional in nature, practice in simulation hospitals for training, and use virtual simulation to unite the professions.
authors.affiliation: Nursing, Johns Hopkins University, 525 N. Wolfe St., Baltimore, MD 21205, USA. Electronic address: cforond1@jhu.edu.
authors.forename: Cynthia
authors.initials: C
authors.lastname: Foronda
authors.affiliation: University of Wisconsin- Oshkosh, College of Nursing, 800 Algoma Blvd., Oshkosh, WI 54901, USA. Electronic address: macwillb@uwosh.edu.
authors.forename: Brent
authors.initials: B
authors.lastname: MacWilliams
authors.affiliation: University of Wisconsin Oshkosh, 800 Algoma Blvd., Oshkosh, WI 54901, USA. Electronic address: mcarthue@uwosh.edu.
authors.forename: Erin
authors.initials: E
authors.lastname: McArthur
mesh_terms: D001291:Attitude of Health Personnel; D003142:Communication; D006801:Humans; D007400:Interprofessional Relations; D010348:Patient Care Team / Q000592:standards*
keywords: Communication; Cultural humility; Interprofessional education; Patient safety; Simulation