title: Improving the Patient's Experience With a Multimodal Quiet-at-Night Initiative.
abstract: This project describes a multifaceted noise reduction program on 2 hospital units designed to ensure a quiet hospital environment, with the goal of improving the patient experience. The noise committee in an urban city hospital developed a plan to control noise including scripted leadership rounding, staff education, a nighttime sleep promotion cart, and visual aids to remind staff to be quiet. Postintervention improvement in patient satisfaction scores was noted.
authors.affiliation: Cleveland Clinic Akron General Hospital, Akron, Ohio (Dr Wilson and Ms LaBarba); Waynesburg University, Waynesburg, Pennsylvania (Drs Whiteman and Stephens); and Department of Physician Assistant Studies, John G. Rangos Sr. School of Health Sciences, Duquesne University, Pittsburgh, Pennsylvania (Dr Swanson-Biearman).
authors.forename: Claire
authors.initials: C
authors.lastname: Wilson
authors.forename: Kimberly
authors.initials: K
authors.lastname: Whiteman
authors.forename: Kimberly
authors.initials: K
authors.lastname: Stephens
authors.forename: Brenda
authors.initials: B
authors.lastname: Swanson-Biearman
authors.forename: Judy
authors.initials: J
authors.lastname: LaBarba
mesh_terms: D020920:Dyssomnias / Q000209:etiology / Q000451:nursing; D006272:Health Facility Environment / Q000592:standards* / Q000706:statistics & numerical data; D006760:Hospitalization / Q000706:statistics & numerical data; D006801:Humans; D009551:Night Care / Q000379:methods* / Q000592:standards / Q000706:statistics & numerical data; D009622:Noise / Q000009:adverse effects / Q000517:prevention & control*; D017060:Patient Satisfaction; D058996:Quality Improvement