title: Nurses' Perceptions of Quality Care.
abstract: Limited research has been conducted on how nurses define or perceive "quality nursing care." We conducted focus groups to identify nurses' perceptions of quality care at a Midwestern academic medical center. Transcripts of the focus group sessions were analyzed using thematic analysis techniques, and 11 themes emerged: Leadership, Staffing, Resources, Timeliness, Effective Communication/Collaboration, Professionalism, Relationship-Based Care, Environment/Culture, Simplicity, Outcomes, and Patient Experience.
authors.affiliation: College of Nursing University of Illinois at Chicago (Dr Ryan); University of Illinois Hospital and Health Sciences System, Chicago (Mss Powlesland, Phillips, Johnson, Nacorda-Beltran, Martin, Smith, Walczak, Warda, Washington, and Welsh, Dr Banks-Enorense, and Mr Agoo); University of Illinois at Chicago Library of the Health Sciences-Chicago (Ms Raszewski); and Rush University College of Nursing, Chicago, Illinois (Ms Halloway).
authors.forename: Catherine
authors.initials: C
authors.lastname: Ryan
authors.forename: Jean
authors.initials: J
authors.lastname: Powlesland
authors.forename: Cynthia
authors.initials: C
authors.lastname: Phillips
authors.forename: Rebecca
authors.initials: R
authors.lastname: Raszewski
authors.forename: Alexia
authors.initials: A
authors.lastname: Johnson
authors.forename: Kelly
authors.initials: K
authors.lastname: Banks-Enorense
authors.forename: Victor C
authors.initials: VC
authors.lastname: Agoo
authors.forename: Rosalind
authors.initials: R
authors.lastname: Nacorda-Beltran
authors.forename: Shannon
authors.initials: S
authors.lastname: Halloway
authors.forename: Kathleen
authors.initials: K
authors.lastname: Martin
authors.forename: Lenore D
authors.initials: LD
authors.lastname: Smith
authors.forename: Debra
authors.initials: D
authors.lastname: Walczak
authors.forename: Jane
authors.initials: J
authors.lastname: Warda
authors.forename: Barbara J
authors.initials: BJ
authors.lastname: Washington
authors.forename: Julie
authors.initials: J
authors.lastname: Welsh
mesh_terms: D001291:Attitude of Health Personnel; D003695:Delivery of Health Care / Q000592:standards*; D017144:Focus Groups; D006801:Humans; D009741:Nursing Staff, Hospital / Q000523:psychology*; D010465:Perception; D011785:Quality Assurance, Health Care / Q000379:methods