title: Effect of exposure to violence on the development of burnoutsyndrome in ambulance staff.
abstract: OBJECTIVE
  The aim of this study is to determine the condition of ambulance staff (AS) who have been exposed to any kind of violence and to predict risk of development of burnout syndrome.
  
  
  METHODS
  Our study was performed with 120 AS working for the Kırıkkale Ambulance Services. During the research, questionnaires collecting descriptive information and the extent of violence to which the AS were exposed were administered; participants were asked to fill out the questionnaire themselves.
  
  
  RESULTS
  It was found that 81 (67.5%) participants had been subjected to at least one type of violence (verbal or physical). Sixty-two percent were exposed to verbal abuse and 55.8% to verbal threats. Rates of physical threats and attacks were higher among male staff (P = 0.036, P = 0.022), while the rate of personal accomplishment was determined to be significantly lower in males (P = 0.006). Emotional exhaustion and depersonalization scores were determined to be significantly higher in those who perceived less support from administrators (P = 0.014, P = 0.032).
  
  
  CONCLUSIONS
  All kinds of negative situations exhaust an individual physically and mentally and lead to the development of burnout syndrome. AS are more prone to these kinds of situations.
authors: Department of Emergency Medicine, Faculty of Medicine, Kırıkkale University, Kırıkkale, Turkey.
authors: Turgut
authors: T
authors: Deniz
authors: Department of Public Health, Faculty of Medicine, Kırıkkale University, Kırıkkale, Turkey.
authors: Meral
authors: M
authors: Saygun
authors: Department of Emergency Medicine, Faculty of Medicine, Kırıkkale University, Kırıkkale, Turkey.
authors: Oğuz
authors: O
authors: Eroğlu
authors: Department of Emergency Medicine, Faculty of Medicine, Kırıkkale University, Kırıkkale, Turkey.
authors: Hüseyin
authors: H
authors: Ülger
authors: Department of Emergency Medicine, Faculty of Medicine, Kırıkkale University, Kırıkkale, Turkey.
authors: Burcu
authors: B
authors: Azapoğlu
mesh_terms: D000552:Ambulances; D002055:Burnout, Professional; D000069581:Exposure to Violence; D005260:Female; D006801:Humans; D008297:Male; D013315:Stress, Psychological; D011795:Surveys and Questionnaires
keywords: Healthcare workers; Maslach Burnout Inventory; burnout syndrome; emergency; job stress; violence; workplace