title: Impact of Participatory Design for Drug-Drug Interaction Alerts. A Comparison Study Between Two Interfaces.
abstract: Decision support systems for alert drug-drug interactions have been shown as valid strategy to reduce medical error. Even so the use of these systems has not been as expected, probably due to the lack of a suitable design. This study compares two interfaces, one of them developed using participatory design techniques (based on user centered design processes). This work showed that the use of these techniques improves satisfaction, effectiveness and efficiency in an alert system for drug-drug interactions, a fact that was evident in specific situations such as the decrease of errors to meet the specified task, the time, the workload optimization and users overall satisfaction with the system.
authors: Health Informatics Department, Hospital Italiano de Buenos Aires, Argentina.
authors: Daniel
authors: D
authors: Luna
authors: Health Informatics Department, Hospital Italiano de Buenos Aires, Argentina.
authors: Carlos
authors: C
authors: Otero
authors: Instituto Tecnológico de Buenos Aires (ITBA), Argentina.
authors: Marcelo
authors: M
authors: Risk
authors: Health Informatics Department, Hospital Italiano de Buenos Aires, Argentina.
authors: Enrique
authors: E
authors: Stanziola
authors: Health Informatics Department, Hospital Italiano de Buenos Aires, Argentina.
authors: Fernán
authors: F
authors: González Bernaldo de Quirós
mesh_terms: D020000:Decision Support Systems, Clinical; D004347:Drug Interactions; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control*; D008490:Medical Informatics; D012985:Software Design; D014584:User-Computer Interface