title: Patient and family empowerment as agents of ambulatory care safety and quality.
authors: Department of Health Behavior and Society, Johns Hopkins Bloomberg School of Public Health, Baltimore, Maryland, USA.
authors: Debra L
authors: DL
authors: Roter
authors: Department of Health Policy and Management, Johns Hopkins Bloomberg School of Public Health, Baltimore, Maryland, USA.
authors: Jennifer
authors: J
authors: Wolff
authors: Department of Health Policy and Management, Johns Hopkins Bloomberg School of Public Health, Baltimore, Maryland, USA.
authors: Albert
authors: A
authors: Wu
authors: Faculty of Communication Sciences, Center for the Advancement of Healthcare Quality and Patient Safety (CAHQS), Università della Svizzera italiana, Switzerland.
authors: Annegret F
authors: AF
authors: Hannawa
mesh_terms: D000368:Aged; D000553:Ambulatory Care / Q000458:organization & administration* / Q000592:standards; D003142:Communication; D005190:Family / Q000523:psychology*; D005260:Female; D006801:Humans; D008297:Male; D010358:Patient Participation / Q000379:methods; D061214:Patient Safety / Q000592:standards*; D018802:Patient-Centered Care / Q000592:standards; D010361:Patients / Q000523:psychology*; D011209:Power, Psychological; D011787:Quality of Health Care / Q000458:organization & administration* / Q000592:standards; D013997:Time Factors
keywords: Communication; Healthcare quality improvement; Patient safety; Patient-centred care