title: All CLEAR? Preparing for IT Downtime.
abstract: Health care information technology (IT) outages pose a threat to patient safety and patient care continuity. Organizations' downtime plans must be updated regularly and staff at the work area level should have experience with implementing IT outage operations through downtime drills. This article describes the study institution's IT Outage Toolkit, based on the acronym CLEAR, which guides the development of a downtime plan as well as design, execution, and assessment of work area downtime drills. Self-report and external audits of downtime drills help identify performance gaps and gaps in downtime plans.
authors: 1 Mayo Clinic, Rochester, MN.
authors: Deanne T
authors: DT
authors: Kashiwagi
authors: 1 Mayo Clinic, Rochester, MN.
authors: Meredie D
authors: MD
authors: Sexton
authors: 1 Mayo Clinic, Rochester, MN.
authors: C Estelle
authors: CE
authors: Souchet Graves
authors: 1 Mayo Clinic, Rochester, MN.
authors: Jay M
authors: JM
authors: Johnson
authors: 1 Mayo Clinic, Rochester, MN.
authors: Byron I
authors: BI
authors: Callies
authors: 1 Mayo Clinic, Rochester, MN.
authors: Roger C
authors: RC
authors: Yu
authors: 1 Mayo Clinic, Rochester, MN.
authors: Jeffrey M
authors: JM
authors: Thompson
mesh_terms: D003266:Continuity of Patient Care; D006801:Humans; D008490:Medical Informatics; D061214:Patient Safety
keywords: computer systems; electronic health record; health information technology; patient safety