Delivery of Quality Oncology Care in a Large, Urban Practice: A Primer.
A comprehensive quality improvement program is critically important for participation in value-based reimbursement models. Seven essential characteristics must be addressed in the development of a cancer-focused quality program. These include leadership, environment, engagement, ethos, metrics, accountability, and sustainability (Q=LE3MAS). This article describes how to address each essential characteristic and provides examples from the experience at Mount Sinai Hospital, a large, urban, academic hospital/health system in New York City.
Icahn School of Medicine at Mount Sinai; New York Presbyterian Medical Center; and Mount Sinai Hospital, New York, NY.
Randall F
RF
Holcombe
Icahn School of Medicine at Mount Sinai; New York Presbyterian Medical Center; and Mount Sinai Hospital, New York, NY.
Michelle
M
Evangelista
Icahn School of Medicine at Mount Sinai; New York Presbyterian Medical Center; and Mount Sinai Hospital, New York, NY.
Frances
F
Cartwright
D004777:Environment; D006784:Hospitals, Teaching / Q000592:standards; D006801:Humans; D007857:Leadership; D009369:Neoplasms / Q000628:therapy*; D009519:New York City; D015279:Organizational Culture; D018802:Patient-Centered Care; D058996:Quality Improvement; D011787:Quality of Health Care