title: Community pharmacists as educators in Danish residential facilities: a qualitative study.
abstract: OBJECTIVE
  To explore experiences with engaging community pharmacists in educational programmes on quality and safety in medication handling in residential facilities for the disabled.
  
  
  METHODS
  A secondary analysis of data from two Danish intervention studies where community pharmacists were engaged in educational programmes. Data included 10 semi-structured interviews with staff, five semi-structured interviews and three open-ended questionnaires with residential facility managers, and five open-ended questionnaires to community pharmacists. Data were thematically coded to identify key points pertaining to the themes 'pharmacists as educators' and 'perceived effects of engaging pharmacists in competence development'.
  
  
  RESULTS
  As educators, pharmacists were successful as medicines experts. Some pharmacists experienced pedagogical challenges. Previous teaching experience and obtained knowledge of the local residential facility before teaching often provided sufficient pedagogical skills and tailored teaching to local needs. Effects of engaging community pharmacists included in most instances improved cooperation between residential facilities and community pharmacies through a trustful relationship and improved dialogue about the residents' medication. Other effects included a perception of improved patient safety, teaching skills and branding of the pharmacy.
  
  
  CONCLUSIONS
  Community pharmacists provide a resource to engage in educational programmes on medication handling in residential facilities, which may facilitate improved cooperation between community pharmacies and residential facilities. However, development of pedagogical competences and understandings of local settings are prerequisites for facilities and pharmacists to experience the programmes as successful.
authors.affiliation: Pharmakon, Danish College for Pharmacy Practice, Hillerød, Denmark.
authors.forename: Anna
authors.initials: A
authors.lastname: Mygind
authors.affiliation: Pharmakon, Danish College for Pharmacy Practice, Hillerød, Denmark.
authors.forename: Mira
authors.initials: M
authors.lastname: El-Souri
authors.affiliation: Pharmakon, Danish College for Pharmacy Practice, Hillerød, Denmark.
authors.forename: Kirsten
authors.initials: K
authors.lastname: Pultz
authors.affiliation: Pharmakon, Danish College for Pharmacy Practice, Hillerød, Denmark.
authors.forename: Charlotte
authors.initials: C
authors.lastname: Rossing
authors.affiliation: Pharmakon, Danish College for Pharmacy Practice, Hillerød, Denmark.
authors.forename: Linda A
authors.initials: LA
authors.lastname: Thomsen
mesh_terms: D000328:Adult; D001291:Attitude of Health Personnel; D003157:Community Pharmacy Services / Q000458:organization & administration*; D003718:Denmark; D006801:Humans; D007400:Interprofessional Relations; D000070516:Intersectoral Collaboration; D007858:Learning; D008508:Medication Errors / Q000517:prevention & control*; D061214:Patient Safety; D010595:Pharmacists / Q000523:psychology*; D024382:Professional Role; D036301:Qualitative Research; D012112:Residential Facilities / Q000458:organization & administration*; D013192:Staff Development / Q000379:methods; D011795:Surveys and Questionnaires; D000074824:Work Engagement
keywords: community pharmacy services; medication errors; patient safety; persons with disabilities; residential facilities