title: [Methodological aspects of a study of medical service satisfaction in patients with borderline mental disorders].
abstract: The authors discussed a methodology of the study of medical service satisfaction and it's factors: moment of assessment, methodology of data collection, format of data, bench-marking, principles of inclusion of questions into a questionnaire, organizing and frequency of conducting studies.
authors.affiliation: Pirogov Russian National Research Medical University, Moscow, Russia.
authors.forename: Ya V
authors.initials: YV
authors.lastname: Malygin
authors.affiliation: Evdokimov Moscow State University of Medicine and Dentistry, Moscow, Russia.
authors.forename: B D
authors.initials: BD
authors.lastname: Tsygankov
mesh_terms: D006801:Humans; D001523:Mental Disorders / Q000628:therapy*; D008605:Mental Health Services; D000071066:Patient Reported Outcome Measures; D017060:Patient Satisfaction