title: Putting quality first.
abstract: MY GRANDMOTHER used to keep an ornament inscribed: 'It is not the hours you put in that count, but what you put in to the hours', a message intended to remind those who read it that quality is more important than quantity. I was reminded of this when hearing of the government's latest healthcare plans.
authors.affiliation: Chair of the RCN Emergency Care Association.
authors.forename: Jim
authors.initials: J
authors.lastname: Bethel