title: That's no 'client', that's my relative.
abstract: Very recently, an in-law of mine, a frail man in his 70s, has been a patient in one of the local hospitals. The nursing care he received has made me angry and frustrated, and I have found myself unable to defend the actions of my 'profession' to the rest of my family.
authors.affiliation: Southampton.
authors.forename: Pauline
authors.initials: P
authors.lastname: Sparkes