title: Board's eye view.
abstract: Recent experiences at work have made me reflect on the differences between the routine care we give on a daily basis and the ideal care we give when it 'really matters'. Many emergency practitioners may assume that, if their friends are admitted to their emergency department (ED), they will try to smooth the way for them. For example, if a friend has had a minor injury, they may try to ensure that he or she receives an X-ray promptly.
authors.affiliation: Royal Surrey County Hospital.
authors.forename: Shelley
authors.initials: S
authors.lastname: Cummings