title: 500 tips for communicating with the public Maggie Kindred 500 tips for communicating with the public and Michael Kindred Jessica Kingsley £14.99 160pp 9781849051750 1849051755 [Formula: see text].
abstract: LogicaLLy structured and divided into well-organised sections on topics such as listening, giving advice and setting a tone, this book covers all the issues nurses may encounter when communicating with people.