abstract: Supporting role: Jackie McLoughlin has started using her 27 years' experience in A&E to support emergency care staff at Aintree Hospitals NHS Trust manage stress. She now helps run support sessions at discrete offices a few minutes' walk away from the Liverpool A&E department. Ms McLoughlin said: 'Working in A&E has always been hard work, but the pace is such now that staff don't have time to come together, to sit and talk about their work.'