title: Digital Communication and Records in Service Provision and Supervision: Regulation and Practice.
abstract: While the use of computer-based communication, video recordings, and other "electronic" records is commonplace in clinical service settings and research, management of digital records can become a great burden from both practical and regulatory perspectives. Three types of challenges commonly present themselves: regulatory requirements; storage, transmission, and access; and analysis for clinical and research decision-making. Unfortunately, few practitioners and organizations are well enough informed to set necessary policies and procedures in an effective, comprehensive manner. The three challenges are addressed using a demonstrative example of policies and procedural guidelines from an applied perspective, maintaining the unique emphasis behavior analysts place upon quantitative analysis. Specifically, we provide a brief review of federal requirements relevant to the use of video and electronic records in the USA; non-jargon pragmatic solutions to managing and storing video and electronic records; and last, specific methodologies to facilitate extraction of quantitative information in a cost-effective manner.
authors.affiliation: Institute for Child Development, Department of Psychology, Binghamton University-State University of New York, Binghamton, NY USA.
authors.forename: Rachel N S
authors.initials: RN
authors.lastname: Cavalari
authors.affiliation: Institute for Child Development, Department of Psychology, Binghamton University-State University of New York, Binghamton, NY USA.
authors.forename: Jennifer M
authors.initials: JM
authors.lastname: Gillis
authors.affiliation: Institute for Child Development, Department of Psychology, Binghamton University-State University of New York, Binghamton, NY USA.
authors.forename: Nathan
authors.initials: N
authors.lastname: Kruser
authors.affiliation: Institute for Child Development, Department of Psychology, Binghamton University-State University of New York, Binghamton, NY USA.
authors.forename: Raymond G
authors.initials: RG
authors.lastname: Romanczyk
keywords: Electronic records; HIPAA; Systems management; Technology; Video