title: Avoiding another Lakeland.
abstract: In January the Commission for Health Improvement (CHI) revealed how the degrading treatment of older people with mental health problems had become common practice at one hospital unit in north Cumbria. Commissioners revealed a shocking culture of cruelty and neglect, including verbal abuse and patients tied to commodes while eating breakfast. How can such abuse still happen in the era of person-centred care, not to mention basic human rights? More worryingly, to what extent does abuse still happen elsewhere?
authors.affiliation: Oxford Dementia Centre, Oxford Brookes University.|Practice group of the RCN Mental Health and Older People Forum.
authors.forename: Ruth
authors.initials: R
authors.lastname: Bartlett