title: Shared knowledge.
abstract: Hospitals are streamlined organisations. They provide care that has to be adapted for all ages, conditions and individual expectations. While the majority of people using general hospital services are older people, the NHS seems to struggle with the fact that its core business is delivering care to this group. To deliver that care well staff must be educated and trained appropriately.
authors.affiliation: For older people at the Department of Health, London.
authors.forename: Deborah
authors.initials: D
authors.lastname: Sturdy