title: The importance of good teamwork.
abstract: IN 2005, the NHS Performance Support Team (PST) was set up to work, and help improve the performances of, healthcare organisations that were considered to be failing to meet national targets and standards.
authors.affiliation: The NHS Performance Support Team at time of writing and is now director of Deborah Critchley Ltd, a management services company, in Malvern, Worcestershire.
authors.forename: Deborah
authors.initials: D
authors.lastname: Critchley
authors.affiliation: Account director and director of nursing of the NHS Performance Support Team.
authors.forename: Christina
authors.initials: C
authors.lastname: Edwards
authors.affiliation: The NHS Performance Support Team at time of writing and is now associate director of performance management at Cumbria Primary Care Trust.
authors.forename: Ros
authors.initials: R
authors.lastname: Fallon