title: Sociodemographic Differences in Clients Preferring Video-Call Over In-person Interview: A Pilot Study of HIV Tele-partner Services.
abstract: The New York City Department of Health Disease Intervention Specialists (DIS) routinely contact newly HIV-diagnosed persons via telephone calls and in-person meetings to conduct partner services (PS) interviews in order to elicit the names and contact information of the HIV-exposed partners for notification and HIV-testing, and to assist clients with linkage to care. From October 2013 to December 2015, we offered PS interviews conducted via video-call alongside voice-call and in-person modes in a selected geographic area of NYC. PS interviews were conducted according to the clients' preferred mode (in-person, voice- or video-call) and location (health care facility, clients' residences, or other NYC locations). At the conclusion of the PS interviews, DIS elicited responses from persons interviewed via video-call on their perception, satisfaction and personal experiences using video-call for public health and personal purposes. Acceptance and satisfaction with PS interviews via video-call were high among clients aged <30 years, men who have sex with men, or with education above high school; while PS yields were similar across modes. These results provide evidence of the potential effectiveness of video-call interviews for specific populations.
authors.affiliation: Epidemiology and Field Services Program, Bureau of HIV/AIDS Prevention and Control, NYC Department of Health and Mental Hygiene, 42-09 28th Street, 22nd Floor, CN-44, Queens, NY, 11101, USA. cudeagu@health.nyc.gov.
authors.forename: Chi-Chi N
authors.initials: CN
authors.lastname: Udeagu
authors.affiliation: Epidemiology and Field Services Program, Bureau of HIV/AIDS Prevention and Control, NYC Department of Health and Mental Hygiene, 42-09 28th Street, 22nd Floor, CN-44, Queens, NY, 11101, USA.
authors.forename: Sharmila
authors.initials: S
authors.lastname: Shah
authors.affiliation: Epidemiology and Field Services Program, Bureau of HIV/AIDS Prevention and Control, NYC Department of Health and Mental Hygiene, 42-09 28th Street, 22nd Floor, CN-44, Queens, NY, 11101, USA.
authors.forename: Magalieta M
authors.initials: MM
authors.lastname: Toussaint
authors.affiliation: Epidemiology and Field Services Program, Bureau of HIV/AIDS Prevention and Control, NYC Department of Health and Mental Hygiene, 42-09 28th Street, 22nd Floor, CN-44, Queens, NY, 11101, USA.
authors.forename: Leonard
authors.initials: L
authors.lastname: Pickett
mesh_terms: D000328:Adult; D016358:Contact Tracing / Q000379:methods*; D005260:Female; D015658:HIV Infections / Q000175:diagnosis* / Q000453:epidemiology / Q000517:prevention & control* / Q000635:transmission; D006801:Humans; D007407:Interviews as Topic; D008297:Male; D009519:New York City; D010865:Pilot Projects; D011634:Public Health / Q000379:methods*; D012017:Referral and Consultation; D012747:Sexual Partners; D055815:Young Adult
keywords: Contact tracing; HIV partner services; Mobile technology; Partner notification; Public health; Tele-partner services