title: Staff Satisfaction, Ethical Concerns, and Burnout in the New York City Jail Health System.
abstract: This article reviewed a program evaluation conducted among correctional health care staff in New York City (NYC) using a 68-question electronic survey to assess satisfaction, attitudes, and beliefs in relation to ethics and burnout of health care employees in NYC jails. Descriptive statistics were tabulated and reviewed, and further assessment of burnout and ethics was performed through group sessions with participants. This evaluation has led to changes in agency policies and procedures and an emphasis on the human rights issue of the dual loyalty challenges that the security setting places on the overall mission to care for patients.
authors.affiliation: NYC Department of Health and Mental Hygiene, Long Island City, NY, USA.
authors.forename: Ramneet
authors.initials: R
authors.lastname: Kalra
authors.affiliation: NYC Health and Hospitals Corporation, New York, NY, USA.
authors.forename: Sarah Glowa
authors.initials: SG
authors.lastname: Kollisch
authors.affiliation: NYC Health and Hospitals Corporation, New York, NY, USA.
authors.forename: Ross
authors.initials: R
authors.lastname: MacDonald
authors.affiliation: NYC Health and Hospitals Corporation, New York, NY, USA.
authors.forename: Nathaniel
authors.initials: N
authors.lastname: Dickey
authors.affiliation: NYC Health and Hospitals Corporation, New York, NY, USA.
authors.forename: Zachary
authors.initials: Z
authors.lastname: Rosner
authors.affiliation: NYC Health and Hospitals Corporation, New York, NY, USA hventer1@nychhc.org.
authors.forename: Homer
authors.initials: H
authors.lastname: Venters
mesh_terms: D002055:Burnout, Professional; D006801:Humans; D007588:Job Satisfaction; D009519:New York City; D010549:Personal Satisfaction; D011330:Prisons; D011795:Surveys and Questionnaires
keywords: attitude; ethics; health care staff; job burnout; job satisfaction