title: Cultural Humility and Hospital Safety Culture.
abstract: Hospital safety culture is an integral part of providing high quality care for patients, as well as promoting a safe and healthy environment for healthcare workers. In this article, we explore the extent to which cultural humility, which involves openness to cultural diverse individuals and groups, is related to hospital safety culture. A sample of 2011 hospital employees from four hospitals completed measures of organizational cultural humility and hospital safety culture. Higher perceptions of organizational cultural humility were associated with higher levels of general perceptions of hospital safety, as well as more positive ratings on non-punitive response to error (i.e., mistakes of staff are not held against them), handoffs and transitions, and organizational learning. The cultural humility of one's organization may be an important factor to help improve hospital safety culture. We conclude by discussing potential directions for future research.
authors.affiliation: Department of Psychology, University of North Texas, 1155 Union Circle #311280, Denton, TX, 7520, USA. Joshua.hook@unt.edu.
authors.forename: Joshua N
authors.initials: JN
authors.lastname: Hook
authors.affiliation: Department of Psychology, Wheaton College, 501 College Ave., Wheaton, IL, 60187, USA.
authors.forename: David
authors.initials: D
authors.lastname: Boan
authors.affiliation: Department of Counseling and Psychological Services, Georgia State University, 33 Gilmer St. SE, Atlanta, GA, 30303, USA.
authors.forename: Don E
authors.initials: DE
authors.lastname: Davis
authors.affiliation: Department of Psychology, Wheaton College, 501 College Ave., Wheaton, IL, 60187, USA.
authors.forename: Jamie D
authors.initials: JD
authors.lastname: Aten
authors.affiliation: Department of Psychology, University of Arizona, 1503 E. University Blvd., Tuscon, AZ, 85721, USA.
authors.forename: John M
authors.initials: JM
authors.lastname: Ruiz
authors.affiliation: Blue Cross/Blue Shield, 1001 E. Lookout Dr., Richardson, TX, 75082, USA.
authors.forename: Thomas
authors.initials: T
authors.lastname: Maryon
mesh_terms: D001291:Attitude of Health Personnel; D006761:Hospitals; D006801:Humans; D015279:Organizational Culture; D061214:Patient Safety; D017751:Safety Management; D011795:Surveys and Questionnaires
keywords: Culture; Hospital; Humility; Organization; Safety