title: [Clinical pharmacy: Evaluation of physician's satisfactions and expectations in a French regional hospital].
abstract: BACKGROUND
  The purpose of the study was to evaluate physician's satisfaction with the clinical pharmacy activities in a French regional hospital.
  
  
  METHODS
  Data were collected by face-to-face interviews carried out by a public health intern with physicians from 14 different departments of medicine and surgery. A specifically designed questionnaire was used for this study. This contained 18 closed-ended questions, 3 open-ended questions and 6 questions relating to the multidisciplinary analysis of prescriptions of elderly patients.
  
  
  RESULTS
  The questionnaire was proposed to 78 physicians, of which 62 replied (participation rate of 79%). Thirty-seven percent were interns (23/62), 19% were assistants (12/62) and 44% were senior physicians (27/62). Clinical pharmacy satisfaction levels were generally very high. In regard to clinical skills, 87% of the physicians were satisfied with pharmacists' competencies and 91% by the pertinence of transmitted information. Ninety-five percent of the physicians were also satisfied by the logistical aspect and the relationship with pharmacists (reactivity, availability and communication). Analysis of the open-ended questions showed that physicians were in favour of the increased presence of clinical pharmacists on the wards.
  
  
  CONCLUSIONS
  This study shows a high level of physician satisfaction in relation to the clinical pharmacy activities in our hospital, and should be viewed as a strong endorsement of the work of the clinical pharmacy. This study highlights some areas of improvement such as increase presence of the clinical pharmacists on the wards. In order to assess periodically our activity, this study must be repeated in the future.
authors: Service d'information et d'évaluation médicale, 74370 Metz-Tessy, France; Centre hospitalier Annecy-Genevois, 21, impasse des Ilettes, 74370 Metz-Tessy, France.
authors: P
authors: P
authors: Jennings
authors: Pharmacie à usage intérieur, France; Centre hospitalier Annecy-Genevois, 21, impasse des Ilettes, 74370 Metz-Tessy, France. Electronic address: alotito@ch-annecygenevois.fr.
authors: A
authors: A
authors: Lotito
authors: Délégation à la recherche clinique et à l'innovation, 74370 Metz-Tessy, France; Centre hospitalier Annecy-Genevois, 21, impasse des Ilettes, 74370 Metz-Tessy, France.
authors: H
authors: H
authors: Baysson
authors: Pharmacie à usage intérieur, France; Centre hospitalier Annecy-Genevois, 21, impasse des Ilettes, 74370 Metz-Tessy, France.
authors: E
authors: E
authors: Pineau-Blondel
authors: Pharmacie à usage intérieur, France; Centre hospitalier Annecy-Genevois, 21, impasse des Ilettes, 74370 Metz-Tessy, France.
authors: J
authors: J
authors: Berlioz
mesh_terms: D001291:Attitude of Health Personnel; D005602:France; D006801:Humans; D007400:Interprofessional Relations; D010595:Pharmacists; D010607:Pharmacy Service, Hospital; D010820:Physicians; D011795:Surveys and Questionnaires
keywords: Clinical pharmacy; Pharmacie clinique; Physicians; Prescripteurs; Satisfaction