title: Job satisfaction among emergency department staff.
abstract: OBJECTIVE
  To compare job satisfaction among nurses, physicians and administrative staff in an emergency department (ED). To analyse the relationship of job satisfaction with demographic and professional characteristics of these personnel.
  
  
  METHODS
  We performed a descriptive, cross-sectional study in an ED in Barcelona (Spain). Job satisfaction was evaluated by means of the Font-Roja questionnaire. Multivariate analysis determined relationship between the overall job satisfaction and the variables collected.
  
  
  RESULTS
  Fifty-two nurses, 22 physicians and 30 administrative staff were included. Administrative staff were significantly more satisfied than physicians and nurses: 3.42±0.32 vs. 2.87±0.42 and 3.06±0.36, respectively. Multivariate analysis showed the following variables to be associated with job satisfaction: rotation among the different ED acuity levels (OR: 2.34; 95%CI: 0.93-5.89) and being an administrative staff (OR: 0.27; 95%CI: 0.09-0.80). Nurses and physicians reported greater stress and work pressure than administrative staff and described a worse physical working environment. Interpersonal relationships obtained the highest score among the three groups of professionals.
  
  
  CONCLUSIONS
  Job satisfaction of nurses and physicians in an ED is lower than that of administrative staff with the former perceiving greater stress and work pressure. Conversely, interpersonal relationships are identified as strength. Being nurse or physician and not rotating among the different ED acuity levels increase dissatisfaction.
authors: Emergency Department, Hospital Clínic de Barcelona, Barcelona, Catalonia, Spain.
authors: M
authors: M
authors: Suárez
authors: Emergency Department, Hospital Clínic de Barcelona, Barcelona, Catalonia, Spain.
authors: M
authors: M
authors: Asenjo
authors: Emergency Department, Hospital Clínic de Barcelona, Barcelona, Grup d'Investigació "Urgencias: procesos y patologias", IDIBAPS, Barcelona, Catalonia, Spain. Electronic address: msanchez@clinic.ub.es.
authors: M
authors: M
authors: Sánchez
mesh_terms: D000288:Administrative Personnel / Q000523:psychology; D000328:Adult; D003430:Cross-Sectional Studies; D016529:Emergency Nursing; D004636:Emergency Service, Hospital / Q000458:organization & administration; D005260:Female; D006801:Humans; D007588:Job Satisfaction; D008297:Male; D010820:Physicians / Q000523:psychology; D013030:Spain; D011795:Surveys and Questionnaires; D000078329:Workforce
keywords: Emergency department; Healthcare personnel; Job satisfaction