title: [Second victims in healthcare: the stages of recovery following an adverse event].
abstract: A second victim has been defined as "a healthcare worker involved in an unanticipated adverse patient event, medical error and/or a patient related-injury who becomes victimized in the sense that the worker is traumatized by the event". The aim of the present research study was to assess the "second victim" phenomenon in Italy. Fifty interviews were conducted with different health care professionals previously involved in medical errors. All study participants clearly remembered the event. Support obtained by second victims was poor and inefficient. Healthcare workers become second victims every day and, considering that human resources are the most important resource of healthcare organizations, it is fundamental to implement valid programs to support and train these workers about the phenomenon.
authors: Università degli Studi del Piemonte Orientale "Amedeo Avogadro", Dipartimento di Medicina Traslazionale, Novara, Italia.
authors: Carmela
authors: C
authors: Rinaldi
authors: Università degli Studi del Piemonte Orientale "Amedeo Avogadro", Dipartimento di Medicina Traslazionale, Novara, Italia.
authors: Fabrizio
authors: F
authors: Leigheb
authors: Università degli Studi del Piemonte Orientale "Amedeo Avogadro", Dipartimento di Medicina Traslazionale, Novara, Italia.
authors: Angelo
authors: A
authors: Di Dio
authors: KU Leuven University of Leuven, Health Services Research Group, School of Public Health, Belgium.
authors: Kris
authors: K
authors: Vanhaecht
authors: Università degli Studi del Piemonte Orientale "Amedeo Avogadro", Dipartimento di Medicina Traslazionale, Novara, Italia.
authors: Chiara
authors: C
authors: Donnarumma
authors: Università degli Studi del Piemonte Orientale "Amedeo Avogadro", Dipartimento di Medicina Traslazionale, Novara, Italia.
authors: Massimiliano
authors: M
authors: Panella
mesh_terms: D006282:Health Personnel / Q000523:psychology*; D006295:Health Resources; D006801:Humans; D007558:Italy; D019300:Medical Errors / Q000523:psychology*; D009784:Occupational Diseases / Q000523:psychology*; D013315:Stress, Psychological / Q000523:psychology*; D011795:Surveys and Questionnaires