title: Partnering With Patients to Improve Care: The Value of Patient and Family Advisory Councils.
abstract: Increasingly, healthcare organizations are adopting patient and family advisory councils as a key strategy to create a culture grounded in patient- and family-centered principles and improve the patient experience. In the 1st of a 3-part series, the chief nurse executive and the director of patient- and family-centered care at a Magnet®-designated academic medical center discuss how a stronger patient voice can lead to better care and improved clinical outcomes. The authors examine ways in which the Magnet culture helped drive change and offer tips to establish a successful patient and family advisory council.
authors: Author Affiliations: Chief Nurse Executive and Associate Executive Director (Dr Cunningham), and Director for Patient and Family Centered Care and Nurse Ethicist (Ms Walton), Hospital of the University of Pennsylvania; and Assistant Dean for Clinical Practice and Adjunct Professor of Nursing (Dr Cunningham), University of Pennsylvania School of Nursing, Philadelphia.
authors: Regina
authors: R
authors: Cunningham
authors: Mary K
authors: MK
authors: Walton
mesh_terms: D026683:Advisory Committees / Q000458:organization & administration*; D003299:Cooperative Behavior; D006801:Humans; D009741:Nursing Staff, Hospital / Q000458:organization & administration*; D017060:Patient Satisfaction; D018802:Patient-Centered Care / Q000458:organization & administration*; D011368:Professional-Family Relations; D011369:Professional-Patient Relations; D058996:Quality Improvement