title: [Aggressions towards Primary Health Care Workers in Madrid, Spain, 2011-2012].
abstract: OBJECTIVE
  The number of aggressions towards health care professionals has risen over the past few years. There are no previous studies in primary care covering an entire region and to all professional categories. The aim of this study was to characterize aggressions in Primary Care in the Community of Madrid.
  
  
  METHODS
  Multicenter cross-sectional study. Analysis of a Registration System that reports any type of aggression suffered by Primary Care workers, in the Community of Madrid. The study variables included sociodemographic characteristics of the aggressor and the victim, the type of aggression (verbal or physical abuse), its causes and consequences. We described median, intercuartilic range and frequencies. Logistic regression was performed calculating odds ratio and their 95% confidence intervals.
  
  
  RESULTS
  1,157 assaults were reported, 53.07% suffered by doctors. Physical assault occurred in 4.7% of the cases. The main reason was dissatisfaction with the care (36.1%). The non-medical staff showed less risk of being physically assaulted (OR: 0.38; CI95%: 0.17-0.86). The perpetrator profile was male (56.8%), aged between 31-40 (26.8%) years. Health care victim profile was female (84%), aged between 45-60 years. 10% of professionals reported some form of aggression, 5,9% of aggression were submitted to court.
  
  
  CONCLUSIONS
  The risk of assault is higher in health personnel, particularly physicians. There were significant differences by gender and age, both in the profile of the aggressor and the victim.
authors: Unidad de Atención al Paciente. Gerencia Asistencial de Atención Primaria. Madrid. España.trincon@salud.madrid.org.
authors: Teresa
authors: T
authors: Rincón-Del Toro
authors: Unidad de Atención al Paciente. Gerencia Asistencial de Atención Primaria. Madrid. España.
authors: Adela
authors: A
authors: Villanueva-Guerra
authors: Unidad de Apoyo a la Investigación. Gerencia Asistencial de Atención Primaria. Madrid.España.|Red de Investigación en Servicios de Salud en Enfermedades Crónicas (REDISSEC). Madrid. España.
authors: Ricardo
authors: R
authors: Rodríguez-Barrientos
authors: Unidad de Apoyo a la Investigación. Gerencia Asistencial de Atención Primaria. Madrid.España.|Red de Investigación en Servicios de Salud en Enfermedades Crónicas (REDISSEC). Madrid. España.
authors: Elena
authors: E
authors: Polentinos-Castro
authors: Centro de Salud Bustarviejo. Gerencia Asistencial de Atención Primaria. Madrid. España.
authors: Mª José
authors: MJ
authors: Torijano-Castillo
authors: Servicio Medicina Preventiva. Hospital Universitario 12 de Octubre. Madrid. España.
authors: Emilia
authors: E
authors: de Castro-Monteiro
authors: Unidad de Atención al Paciente. Gerencia Asistencial de Atención Primaria. Madrid. España.
authors: Blanca
authors: B
authors: Escrivá de Romaní de Gregorio
authors: Unidad de Atención al Paciente. Gerencia Asistencial de Atención Primaria. Madrid. España.
authors: Margarita
authors: M
authors: Barba Calderón
authors: Unidad de Atención al Paciente. Gerencia Asistencial de Atención Primaria. Madrid. España.
authors: María Soledad
authors: MS
authors: de Frías Redondo
authors: Unidad de Atención al Paciente. Gerencia Asistencial de Atención Primaria. Madrid. España.
authors: Nury
authors: N
authors: Alejo Brú
authors: Unidad de Atención al Paciente. Gerencia Asistencial de Atención Primaria. Madrid. España.
authors: Concepción
authors: C
authors: Blanco Morales
authors: Unidad de Atención al Paciente. Gerencia Asistencial de Atención Primaria. Madrid. España.
authors: Margarita
authors: M
authors: Vázquez Pinilla
authors: Unidad de Atención al Paciente. Gerencia Asistencial de Atención Primaria. Madrid. España.
authors: Cristina
authors: C
authors: Besora Altés
authors: Servicio Medicina Preventiva. Hospital Universitario Ramón y Cajal. Madrid. España.
authors: Julio
authors: J
authors: Heras-Mosteiro
authors: Unidad de Atención al Paciente. Gerencia Asistencial de Atención Primaria. Madrid. España.
authors: Juan Ángel
authors: JÁ
authors: Infantes Rodríguez
authors: Unidad de Atención al Paciente. Gerencia Asistencial de Atención Primaria. Madrid. España.
authors: Pilar
authors: P
authors: Bustamante Fernández
authors: Unidad de Atención al Paciente. Gerencia Asistencial de Atención Primaria. Madrid. España.
authors: Victorina
authors: V
authors: de Blas Salvador
mesh_terms: D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D003430:Cross-Sectional Studies; D000069581:Exposure to Violence / Q000523:psychology / Q000706:statistics & numerical data*; D005260:Female; D006282:Health Personnel; D006801:Humans; D016015:Logistic Models; D008297:Male; D008875:Middle Aged; D016017:Odds Ratio; D017060:Patient Satisfaction; D000066550:Physical Abuse / Q000523:psychology / Q000706:statistics & numerical data*; D011320:Primary Health Care; D012042:Registries; D012189:Retrospective Studies; D012307:Risk Factors; D013030:Spain; D064450:Workplace Violence / Q000523:psychology / Q000706:statistics & numerical data*
keywords: Aggression; Attitude of Health Personnel; Health Personnel; Logistic Regressions; Patient Satisfaction; Physical Abuse; Primary Health Care; Spain; Workplace Violence