Evaluating Innovations in Home Care for Performance Accountability.
Concerns about rising costs and the sustainability of our healthcare system have led to a drive for innovative solutions and accountability for performance. Integrated Home Care, Calgary Zone, Alberta Health Services went beyond traditional accountability measures to use evaluation methodology to measure the progress of complex innovations to its organization structure and service delivery model. This paper focuses on the first two phases of a three-phase evaluation. The results of the first two phases generated learning about innovation adoption and sustainability, and performance accountability at the program-level of a large publicly funded healthcare organization.
Barbara Collister is a project manager for Integrated Home Care, Calgary Zone, Alberta Health Services.
Barbara
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Collister
Abram Gutscher is the program manager for Integrated Home Care, Calgary Zone, Alberta Health Services.
Abram
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Gutscher
Jana Ambrogiano, formerly the director for Integrated Home Care, Calgary Zone, is the executive director ED, ICU, Cardiac, Medicine, NICu/Peds and Respiratory Services, Peter Lougheed Centre, Alberta Health Services.
Jana
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Ambrogiano
D000416:Alberta; D004059:Diffusion of Innovation; D006699:Home Care Services / Q000592:standards*; D007407:Interviews as Topic; D017146:Models, Organizational; D009936:Organizational Innovation; D015397:Program Evaluation; D036301:Qualitative Research; D012941:Social Responsibility; D011795:Surveys and Questionnaires