title: Quality Improvement Project: Decreasing Denials in a Small Community Hospital.
authors.affiliation: Sheila Lucas, MSN, RN, has been a registered nurse since 2008. She is a practicing case manager at Metro Health Hospital, Wyoming, MI, in the care management department. Sheila graduated with distinction with a master's of science in nursing administration from Ferris State University of Big Rapids, Big Rapids, MI.
authors.forename: Sheila
authors.initials: S
authors.lastname: Lucas
mesh_terms: D006764:Hospitals, Community / Q000458:organization & administration* / Q000592:standards; D058996:Quality Improvement