title: How to develop your emotional resilience.
abstract: Although physical or emotional abuse at work is never acceptable, many people can be less aware of social niceties when they are unwell or stressed, so, sometimes you may be on the receiving end of harsh comments from patients.
authors.forename: Mandy
authors.initials: M
authors.lastname: Day-Calder
mesh_terms: D000223:Adaptation, Psychological; D004644:Emotions; D006801:Humans; D055500:Resilience, Psychological; D017132:Workplace