title: Improving Nursing Communication Skills in an Intensive Care Unit Using Simulation and Nursing Crew Resource Management Strategies: An Implementation Project.
abstract: Effective interprofessional communication is critical to patient safety. This pre-/postimplementation project used a multifaceted educational strategy with high-fidelity simulation to introduce evidence-based communication tools, adapted from Nursing Crew Resource Management, to intensive care unit nurses. Results indicated that participants were satisfied with the education, and their perceptions of interprofessional communication and knowledge improved. Teams (n = 16) that used the communication tools during simulation were more likely to identify the problem, initiate key interventions, and have positive outcomes.
authors.affiliation: Nursing Simulation Center, School of Nursing, University of Michigan, Flint, and Department of Nursing Education & Research, Beaumont Health System, Royal Oak, Michigan (Dr Turkelson); Simulation & Educational Innovation, Department of Systems, Populations and Leadership (Dr Aebersold), Nursing and Academic Affairs and Post Master's DNP Program (Dr Redman), and Academic Affairs and Post Master's DNP Program, Department of Systems, Populations and Leadership (Dr Tschannen), University of Michigan School of Nursing, Ann Arbor.
authors.forename: Carman
authors.initials: C
authors.lastname: Turkelson
authors.forename: Michelle
authors.initials: M
authors.lastname: Aebersold
authors.forename: Richard
authors.initials: R
authors.lastname: Redman
authors.forename: Dana
authors.initials: D
authors.lastname: Tschannen
mesh_terms: D000328:Adult; D003142:Communication; D064648:Critical Care Nursing / Q000193:education*; D005260:Female; D006284:Health Plan Implementation; D000070856:High Fidelity Simulation Training; D006801:Humans; D007362:Intensive Care Units; D007400:Interprofessional Relations; D008297:Male; D061214:Patient Safety; D019555:Physician-Nurse Relations; D011795:Surveys and Questionnaires