title: Coping behavior and risk and resilience stress factors in French regional emergency medicine unit workers: a cross-sectional survey.
abstract: The Emergency Department (ED) has the highest workload in a hospital, offering care to patients in their most acute state of illness, as well as comforting their families and tending to stressful situations of the physical and psychological areal.Method.A cross-sectional survey of 366 Emergency Unit staff members including medical doctors, medical residents, medical nurses and ward aids, was undergone. Study participants came from four periphery hospitals in the Moselle Department of Eastern France with similar workforce and daily patient loads statistics. The instruments used were the Perceived Stress Scale PSS-10 and the Brief COPE questionnaire.Conclusions.Perceived work overload and overall stress is strongly related to work hours and tend to have a stronger influence on doctors than on the nursing staff. Substance use is a common coping method for medical interns, consistent with prior research. The regular assessment of the ED staff perception of stress and stress related factors is essential to support organizational decisions in order to promote a better work environment and better patient care.
authors.affiliation: Emergency Medical Service, "Robert PAX" Hospital Center, Sarreguemines, France.
authors.forename: A I
authors.initials: AI
authors.lastname: Lala
authors.affiliation: Psychiatry Department, Lorraine University, Nancy Faculty of Medicine, Nancy, France.
authors.forename: L M
authors.initials: LM
authors.lastname: Sturzu
authors.affiliation: Emergency Medical Service, "Robert PAX" Hospital Center, Sarreguemines, France.
authors.forename: J P
authors.initials: JP
authors.lastname: Picard
authors.affiliation: Emergency Medical Service, "Robert PAX" Hospital Center, Sarreguemines, France.
authors.forename: F
authors.initials: F
authors.lastname: Druot
authors.affiliation: Surgery Department, Coltea Hospital, Bucharest, Romania.
authors.forename: F
authors.initials: F
authors.lastname: Grama
authors.affiliation: "Mina Minovici" National Institute of Legal Medicine, Bucharest, Romania.
authors.forename: G
authors.initials: G
authors.lastname: Bobirnac
mesh_terms: D000223:Adaptation, Psychological; D000328:Adult; D003430:Cross-Sectional Studies; D004635:Emergency Medicine; D004636:Emergency Service, Hospital; D005260:Female; D005602:France / Q000453:epidemiology; D019538:Health Care Surveys; D006801:Humans; D008297:Male; D017533:Marital Status; D012307:Risk Factors; D013315:Stress, Psychological / Q000453:epidemiology / Q000523:psychology*; D011795:Surveys and Questionnaires; D000078329:Workforce
keywords: Brief COPE; Perceived Stress Scale; coping; emergency department; stress