title: Banning care home visitors is a last resort.
abstract: Recent media reports have highlighted instances in which care homes have 'banned' relatives who complained about the quality of care their loved one received. The controversy broke at the beginning of November after the BBC's Victoria Derbyshire show reported that a Somerset care home had prevented a man from visiting his 93-year-old father.
authors.affiliation: Four Seasons Health Care.
authors.forename: Joanne
authors.initials: J
authors.lastname: Strain
mesh_terms: D005190:Family; D009740:Nursing Staff; D011368:Professional-Family Relations; D011787:Quality of Health Care; D006113:United Kingdom; D014789:Visitors to Patients