title: Proposal for an Evaluation Method for the Performance of Work Procedures.
abstract: BACKGROUND
  Noncompliance of operators with work procedures is a recurrent problem. This human behavior has been said to be situational and studied by many different approaches (ergonomic and others), which consider the noncompliance with work procedures to be obvious and seek to analyze its causes as well as consequences.
  
  
  METHODS
  The object of the proposed method is to solve this problem by focusing on the performance of work procedures and ensuring improved performance on a continuous basis.
  
  
  RESULTS
  This study has multiple results: (1) assessment of the work procedures' performance by a multicriteria approach; (2) the use of a continuous improvement approach as a framework for the sustainability of the assessment method of work procedures' performance; and (3) adaptation of the Stop-Card as a facilitator support for continuous improvement of work procedures.
  
  
  CONCLUSIONS
  The proposed method emphasizes to put in value the inputs of continuous improvement of the work procedures in relation with the conventional approaches which adopt the obvious evidence of the noncompliance to the working procedures and seek to analyze the cause-effect relationships related to this unacceptable phenomenon, especially in strategic industry.
authors.affiliation: LRPI-Laboratory, Health and Safety Institute, University of Batna 2, Batna, Algeria.
authors.forename: Mouda
authors.initials: M
authors.lastname: Mohammed
authors.affiliation: LRPI-Laboratory, Health and Safety Institute, University of Batna 2, Batna, Algeria.
authors.forename: Djebabra
authors.initials: D
authors.lastname: Mébarek
authors.affiliation: LRPI-Laboratory, Health and Safety Institute, University of Batna 2, Batna, Algeria.
authors.forename: Boulagouas
authors.initials: B
authors.lastname: Wafa
authors.affiliation: HSE Department of Regional Direction of Hassi R'mel, Group of Sonatrach, Laghouat, Algeria.
authors.forename: Chati
authors.initials: C
authors.lastname: Makhlouf
keywords: Stop-Card; evaluation; performance; procedure; work