title: Humanising healthcare.
authors.affiliation: Hearts in Healthcare, PO Box 63, Raglan 3265, New Zealand robin@heartsinhealthcare.com.
authors.forename: Robin
authors.initials: R
authors.lastname: Youngson
authors.affiliation: Slingsby, UK.
authors.forename: Mitzi
authors.initials: M
authors.lastname: Blennerhassett
mesh_terms: D003695:Delivery of Health Care / Q000379:methods*; D004645:Empathy; D006282:Health Personnel / Q000523:psychology; D006801:Humans; D007857:Leadership; D018802:Patient-Centered Care / Q000379:methods