title: "In Our Corner": A Qualitative Descriptive Study of Patient Engagement in a Community-Based Care Coordination Program.
abstract: The purpose of this study was to explore participants' experience in the Health Quality Partners (HQP) Care Coordination Program that contributed to their continued engagement. Older adults with multiple chronic conditions often have limited engagement in health care services and face fragmented health care delivery. This can lead to increased risk for disability, mortality, poor quality of life, and increased health care utilization. A qualitative descriptive design with two focus groups was conducted with a total of 20 older adults enrolled in HQP's Care Coordination Program. Conventional content analysis was the analytical technique. The overarching theme resulting from the analysis was "in our corner," with subthemes "opportunities to learn and socialize" and "dedicated nurses," suggesting that these are the primary contributing factors to engagement in HQP's Care Coordination Program. Study findings suggest that nurses play an integral role in patient engagement among older adults enrolled in a care coordination program.
authors.affiliation: 1 University of Pennsylvania, Philadelphia, USA.
authors.forename: Justine S
authors.initials: JS
authors.lastname: Sefcik
authors.affiliation: 1 University of Pennsylvania, Philadelphia, USA.
authors.forename: Darina
authors.initials: D
authors.lastname: Petrovsky
authors.affiliation: 1 University of Pennsylvania, Philadelphia, USA.
authors.forename: Megan
authors.initials: M
authors.lastname: Streur
authors.affiliation: 2 The University of North Carolina at Chapel Hill, Chapel Hill, USA.
authors.forename: Mark
authors.initials: M
authors.lastname: Toles
authors.affiliation: 3 Villanova University, Villanova, PA, USA.
authors.forename: Melissa
authors.initials: M
authors.lastname: O'Connor
authors.affiliation: 1 University of Pennsylvania, Philadelphia, USA.
authors.forename: Connie M
authors.initials: CM
authors.lastname: Ulrich
authors.affiliation: 4 Health Quality Partners, Doylestown, PA, USA.
authors.forename: Sherry
authors.initials: S
authors.lastname: Marcantonio
authors.affiliation: 4 Health Quality Partners, Doylestown, PA, USA.
authors.forename: Ken
authors.initials: K
authors.lastname: Coburn
authors.affiliation: 1 University of Pennsylvania, Philadelphia, USA.
authors.forename: Mary D
authors.initials: MD
authors.lastname: Naylor
authors.affiliation: 3 Villanova University, Villanova, PA, USA.
authors.forename: Helene
authors.initials: H
authors.lastname: Moriarty
mesh_terms: D000368:Aged; D000369:Aged, 80 and over; D002908:Chronic Disease / Q000523:psychology; D003152:Community Health Nursing; D003153:Community Health Services / Q000379:methods*; D005260:Female; D017144:Focus Groups; D006293:Health Promotion; D006801:Humans; D009723:Nurse-Patient Relations; D010358:Patient Participation / Q000523:psychology*; D011247:Pregnancy; D036301:Qualitative Research; D011788:Quality of Life
keywords: Community-based care; health promotion; nursing intervention; older adults; qualitative research