title: Response: Re: Patient-Provider Communication: Does Electronic Messaging Reduce Incoming Telephone Calls?
authors.affiliation: Department of Family Medicine Oregon Health & Science University, Portland, OR marinom@ohsu.edu.
authors.forename: Scott
authors.initials: S
authors.lastname: Fields
authors.affiliation: Department of Family Medicine Oregon Health & Science University, Portland, OR marinom@ohsu.edu.
authors.forename: John
authors.initials: J
authors.lastname: Heintzman
authors.affiliation: Department of Family Medicine Oregon Health & Science University, Portland, OR marinom@ohsu.edu.
authors.forename: Rebecca E
authors.initials: RE
authors.lastname: Rdesinski
authors.affiliation: Department of Family Medicine Oregon Health & Science University, Portland, OR marinom@ohsu.edu.
authors.forename: Daisuke
authors.initials: D
authors.lastname: Yamashita
authors.affiliation: Department of Family Medicine Oregon Health & Science University, Portland, OR marinom@ohsu.edu.
authors.forename: Miguel
authors.initials: M
authors.lastname: Marino
mesh_terms: D003142:Communication; D034742:Electronic Mail; D006801:Humans; D013689:Telephone