title: Dingy buildings point to decay in the NHS rather than in nursing.
abstract: I was saddened by 'Waiting room blues' (reflections September 19) and the way nursing student Jennifer Rawles interpreted the attitude of the triage nurse in A&E. Considering the pressures there, it is not surprising that the nurse appeared resigned.
authors.forename: Gary
authors.initials: G
authors.lastname: Jones