title: Fast, honest feedback.
authors.forename: Vikki
authors.initials: V
authors.lastname: Carruth
authors.affiliation: Productive wards/real time monitoring, Surrey & Sussex Healthcare NHS Trust.
authors.forename: Kim
authors.initials: K
authors.lastname: Hope
keywords: Action plans; ● Electronic patient surveys; ● Patient experience; ● Quality of care; ● Real time monitoring; ●Touch screen technology