title: A cost analysis method of establishing training criteria.
abstract: A significant problem encountered in designing operator training programmes is the lack of a method for establishing appropriate training criteria (final performance levels). This paper presents such a method which has been derived on the basis of integrating three relatively distinct technical areas: (1) learning curve modelling, (2) quality assurance concepts, and (3) economic analysis. The information requirements for making training decisions are discussed and sources of that information are proposed. The end result of applying the method is a quantifiable measure of the cost effectiveness of a training programme.
authors.affiliation: a Department of Industrial and Systems Engineering , General Motors Institute , Flint , Michigan , 48502 , U.S.A.
authors.forename: Steven L
authors.initials: SL
authors.lastname: Johnson