title: Great nurses will provide great healthcare services.
abstract: NHS Ayrshire and Arran nurse director Fiona McQueen is professionally accountable to the board for every aspect of nursing practice, writes Derek Barron. She is politically accountable for healthcare-associated infections, patient safety, public involvement, releasing time to care and all complaints.
authors.affiliation: NHS Ayrshire and Arran.
authors.forename: Derek
authors.initials: D
authors.lastname: Barron