title: Careless words.
abstract: An older relative phoned me for advice. She had received a hospital appointment letter for the diabetic clinic. As far as she knew she was not diabetic. She spent a sleepless night worrying on two accounts - that she had this condition but had not been informed, and that she was losing her marbles.
authors.affiliation: Hampshire.
authors.forename: Jane
authors.initials: J
authors.lastname: Bates