title: Be clear and firm.
abstract: I had a letter from Kate, who was worried about her escalating stress levels. She had been away from work for six months following a car accident. She felt shaken by the experience and had lost some of her confidence. Kate had recovered physically but knew she was not ready to take on full-time hours. She had therefore decided to return part-time to her old post.
authors.forename: Jennifer
authors.initials: J
authors.lastname: Percival