title: Lost in Transition: Consumers' Concerns About Navigating North Carolina's New Medicaid System.
abstract: Medicaid consumers face some uncertainty concerning the proposed Medicaid reform plan. Concerns focus on continuity and quality of care and support for consumer protections and rights. Despite updated Medicaid managed care rules that include consumer protections, the North Carolina Department of Health and Human Services must implement further safeguards to address consumer concerns.
authors.affiliation: policy analyst, Health Advocacy Project, North Carolina Justice Center, Raleigh, North Carolina ciara@ncjustice.org.
authors.forename: Ciara
authors.initials: C
authors.lastname: Zachary
mesh_terms: D003266:Continuity of Patient Care; D018166:Health Care Reform; D006297:Health Services Accessibility; D006801:Humans; D008484:Medicaid; D009657:North Carolina; D028701:Patient Rights; D011785:Quality Assurance, Health Care; D014481:United States