Co-designing the next generation of home energy management systems with lead-users.
Home energy management systems are widely promoted as essential components of future low carbon economies. It is argued in this paper that assumptions surrounding their deployment, and the methods used to design them, emerge from discredited models of people and energy. This offers an explanation for why their field trial performance is so inconsistent. A first of a kind field trial is reported. Three eco communities took part in a comprehensive participatory design exercise as lead users. The challenge was to help users synchronise their energy use behaviours with the availability of locally generated renewable energy sources. To meet this aim, a set of highly novel Home Energy Management interfaces were co-designed and tested. Not only were the designs radically different to the norm, but they also yielded sustained user engagement over a six-month follow-up period. It is argued that user-centred design holds the key to unlocking the energy saving potential of new domestic technologies, and this study represents a bold step in that direction.
The School of Energy, Geoscience, Infrastructure and Society, Heriot-Watt University, Edinburgh EH14 4AS, United Kingdom. Electronic address: a.d.peacock@hw.ac.uk.
Andrew D
AD
Peacock
The School of Energy, Geoscience, Infrastructure and Society, Heriot-Watt University, Edinburgh EH14 4AS, United Kingdom. Electronic address: j.chaney@hw.ac.uk.
Joel
J
Chaney
User Behaviour and Field Trials, Division Electrical Energy Systems EES, Fraunhofer Institute for Solar Energy Systems ISE, Heidenhofstrasse 2, 79110 Freiburg, Germany. Electronic address: Kristin.Goldbach@ise.fraunhofer.de.
Kristin
K
Goldbach
The School of Energy, Geoscience, Infrastructure and Society, Heriot-Watt University, Edinburgh EH14 4AS, United Kingdom.
Guy
G
Walker
Energy Systems Research Unit, Mechanical and Aerospace Engineering, University of Strathclyde, Glasgow, G1 1XJ, United Kingdom. Electronic address: paul.tuohy@strath.ac.uk.
Paul
P
Tuohy
ITI - Instituto Tecnológico de Informática, Ciudad Politécnica de la Innovación - UPV, Camino de Vera, s/n. Ed / Bldg. 8G. Acc. B - Nivel 4, 46022 Valencia, Spain. Electronic address: ssantonja@iti.es.
Salvador
S
Santonja
ITI - Instituto Tecnológico de Informática, Ciudad Politécnica de la Innovación - UPV, Camino de Vera, s/n. Ed / Bldg. 8G. Acc. B - Nivel 4, 46022 Valencia, Spain.
David
D
Todoli
The School of Energy, Geoscience, Infrastructure and Society, Heriot-Watt University, Edinburgh EH14 4AS, United Kingdom. Electronic address: e.h.owens@hw.ac.uk.
Edward H
EH
Owens
D000293:Adolescent; D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D001519:Behavior; D002648:Child; D003256:Community Participation; D003246:Conservation of Energy Resources; D004867:Equipment Design; D006804:Ergonomics; D005260:Female; D005544:Forecasting; D006794:Household Articles; D006801:Humans; D008297:Male; D008875:Middle Aged; D059205:Renewable Energy; D012111:Residence Characteristics; D055815:Young Adult
Energy use behaviour; Home energy management systems; Lead users; Participatory design; Renewable generation