title: (Un)receptiveness in interactions with professionals: experiences of parents of children with retinopathy of prematurity.
abstract: OBJECTIVE
  To analyze the influence of health professionals' receptiveness on parental care of children with retinopathy of prematurity (ROP).
  
  
  METHODS
  A qualitative study developed under the theoretical framework of Symbolic Interactionism and using a narrative research methodology. Six women and three men, being parents of children with retinopathy of prematurity were individually interviewed in depth.
  
  
  RESULTS
  From the scope of information, emotions and their rights, the parents experienced receptiveness from some professionals and unreceptiveness from others. The predominance of unreceptive attitudes in the parental narratives originated the following analysis themes: Informational (un)receptiveness, Emotional (un)receptiveness, and (Un)receptiveness of rights.
  
  
  CONCLUSIONS
  The study supports human and comprehensive healthcare in the context of retinopathy of prematurity by pointing out the interactive process with health professionals as a potential stressor of parental care. The results signal a nuclear of attitudinal changes and reinforce challenges to the child and family-centered approach.
  
  
  OBJECTIVE
  Analisar a influência do acolhimento do profissional de saúde no cuidado parental junto ao filho com retinopatia da prematuridade.
  Estudo qualitativo desenvolvido sob o referencial teórico do Interacionismo Simbólico e metodológico da pesquisa de narrativas. Foram entrevistados em profundidade e individualmente seis mulheres e três homens, pais de crianças com retinopatia da prematuridade.
  
  
  RESULTS
  Os pais vivenciam, nos âmbitos informacional, emocional e de direitos, acolhimento com alguns profissionais e destrato com outros. A predominância da postura de desacolhimento nas narrativas parentais deu origem aos temas de análise: (Des)acolhimento informacional, (Des)acolhimento emocional, e (Des)acolhimento de direitos.
  O estudo oferece subsídios ao cuidado humano e integral em saúde no contexto da retinopatia da prematuridade ao apontar o processo interativo com os profissionais de saúde enquanto potencial estressor do cuidado parental. Os resultados sinalizam núcleos de mudanças atitudinais e reforçam desafios à abordagem centrada na criança e família.
authors.affiliation: Universidade Federal de São Carlos, São Carlos, SP, Brazil.
authors.forename: Beatriz Castanheira
authors.initials: BC
authors.lastname: Facio
authors.affiliation: Universidade Federal de São Carlos, São Carlos, SP, Brazil.
authors.forename: Bruna de Souza Lima
authors.initials: BS
authors.lastname: Marski
authors.affiliation: Universidade Estadual de Maringá, Maringá, PR, Brazil.
authors.forename: Ieda Harumi
authors.initials: IH
authors.lastname: Higarashi
authors.affiliation: Universidade Federal de São Carlos, São Carlos, SP, Brazil.
authors.forename: Maira Deguer
authors.initials: MD
authors.lastname: Misko
authors.affiliation: Universidade de Brasília, Brasília, DF, Brazil.
authors.forename: Aline Oliveira
authors.initials: AO
authors.lastname: Silveira
authors.affiliation: Universidade Federal de São Carlos, São Carlos, SP, Brazil.
authors.forename: Monika
authors.initials: M
authors.lastname: Wernet
mesh_terms: D000328:Adult; D001291:Attitude of Health Personnel; D002648:Child; D005260:Female; D006801:Humans; D008297:Male; D010290:Parents; D011368:Professional-Family Relations; D012178:Retinopathy of Prematurity; D055815:Young Adult