title: Designing Novel Health ICTs to Support Work, Not Generate It: Five Principles.
abstract: In this paper, we offer five principles to inform how health ICT designers and healthcare organizations address and mitigate issues relating to clinician documentation burden. We draw on our experience and empirical work designing an ICT intervention, ActionADE, to illustrate how our team developed and will use these principles to ease documentation burden for clinician-users.
authors.affiliation: School of Communication, Simon Fraser University, Burnaby, BC, Canada.
authors.forename: David
authors.initials: D
authors.lastname: Peddie
authors.affiliation: School of Communication, Simon Fraser University, Burnaby, BC, Canada.
authors.forename: Serena
authors.initials: S
authors.lastname: Small
authors.affiliation: Centre for Clinical Epidemiology & Evaluation, Vancouver, BC, Canada.
authors.forename: Maeve
authors.initials: M
authors.lastname: Wickham
authors.affiliation: Centre for Clinical Epidemiology & Evaluation, Vancouver, BC, Canada.
authors.forename: Chantelle
authors.initials: C
authors.lastname: Bailey
authors.affiliation: Centre for Clinical Epidemiology & Evaluation, Vancouver, BC, Canada.
authors.forename: Corinne
authors.initials: C
authors.lastname: Hohl
authors.affiliation: School of Communication, Simon Fraser University, Burnaby, BC, Canada.
authors.forename: Ellen
authors.initials: E
authors.lastname: Balka
mesh_terms: D004282:Documentation; D006801:Humans; D008490:Medical Informatics
keywords: Documentation burden; electronic medical record; information and communication technology; medical record; sociotechnical