title: Co-creating and Evaluating a Web-app Mapping Real-World Health Care Services for Students: The servi-Share Protocol.
abstract: BACKGROUND
  University students aged 18-30 years are a population group reporting low access to health care services, with high rates of avoidance and delay of medical care. This group also reports not having appropriate information about available health care services. However, university students are at risk for several health problems, and regular medical consultations are recommended in this period of life. New digital devices are popular among the young, and Web-apps can be used to facilitate easy access to information regarding health care services. A small number of electronic health (eHealth) tools have been developed with the purpose of displaying real-world health care services, and little is known about how such eHealth tools can improve access to care.
  
  
  OBJECTIVE
  This paper describes the processes of co-creating and evaluating the beta version of a Web-app aimed at mapping and describing free or low-cost real-world health care services available in the Bordeaux area of France, which is specifically targeted to university students.
  
  
  METHODS
  The co-creation process involves: (1) exploring the needs of students to know and access real-world health care services; (2) identifying the real-world health care services of interest for students; and (3) deciding on a user interface, and developing the beta version of the Web-app. Finally, the evaluation process involves: (1) testing the beta version of the Web-app with the target audience (university students aged 18-30 years); (2) collecting their feedback via a satisfaction survey; and (3) planning a long-term evaluation.
  
  
  RESULTS
  The co-creation process of the beta version of the Web-app was completed in August 2016 and is described in this paper. The evaluation process started on September 7, 2016. The project was completed in December 2016 and implementation of the Web-app is ongoing.
  
  
  CONCLUSIONS
  Web-apps are an innovative way to increase the health literacy of young people in terms of delivery of and access to health care. The creation of Web-apps benefits from the involvement of stakeholders (eg, students and health care providers) to correctly identify the real-world health care services to be displayed.
authors.affiliation: Univ. Bordeaux, Inserm, Bordeaux Population Health Research Center, team HEALTHY, UMR 1219, F-33000 Bordeaux, France.
authors.forename: Ilaria
authors.identifier: http://orcid.org/0000-0003-0076-0010
authors.initials: I
authors.lastname: Montagni
authors.affiliation: Univ. Bordeaux, Centre Emile Durkheim, Science politique et sociologie comparative, UMR 5116, F-33000 Bordeaux, France.
authors.forename: Emmanuel
authors.identifier: http://orcid.org/0000-0001-9733-5808
authors.initials: E
authors.lastname: Langlois
authors.affiliation: Univ. Bordeaux, Inserm, Bordeaux Population Health Research Center, team EMOS, UMR 1219, F-33000 Bordeaux, France.
authors.forename: Jérôme
authors.identifier: http://orcid.org/0000-0002-5024-7250
authors.initials: J
authors.lastname: Wittwer
authors.affiliation: Univ. Bordeaux, Inserm, Bordeaux Population Health Research Center, team HEALTHY, UMR 1219, F-33000 Bordeaux, France.
authors.forename: Christophe
authors.identifier: http://orcid.org/0000-0002-6517-2984
authors.initials: C
authors.lastname: Tzourio
keywords: Web-app; access to care; mapping of services; real-world health care services; university students