title: [Roles and missions of 'users' centres'].
abstract: Since their institutional recognition, 'users' centres' (Maisons des Usagers) have been created in numerous health care institutions. Places where users can find information and express themselves on an individual and collective level, they constitute a bridge between the hospital and citizens. In order to fulfil this role in the initiation of a health democracy, it is essential that a users' centre is built on the real and committed involvement of patients' associations, and on a partnership with healthcare professionals.
authors.affiliation: Hôpital Saint-Antoine, Hôpitaux universitaires de l'Est Parisien, AP-HP, 184, rue du Faubourg-Saint-Antoine, 75012 Paris, France. Electronic address: jeanwils92@gmail.com.
authors.forename: Jean
authors.initials: J
authors.lastname: Wils
authors.affiliation: Hôpital Delafontaine, 2, rue du Docteur-Delafontaine, 93200 Saint-Denis, France.
authors.forename: Chaïnèse
authors.initials: C
authors.lastname: Cheikh
mesh_terms: D003151:Community Health Centers / Q000458:organization & administration*; D006265:Health Care Coalitions / Q000458:organization & administration*; D006801:Humans; D010344:Patient Advocacy / Q000592:standards; D010353:Patient Education as Topic / Q000379:methods / Q000458:organization & administration; D028701:Patient Rights; D011369:Professional-Patient Relations
keywords: association de patients; démocratie en santé; health democracy; maison des usagers; partenariat; partnership; patients’ association; users’ centre