title: The Connecting South West Ontario (cSWO) Benefits Model: An Approach for the Collaborative Capture of Value of Electronic Health Records and Enabling Technology.
abstract: This paper explains the benefits model developed and deployed by the connecting South West Ontario (cSWO) program. The cSWO approach is founded on the principles of enabling clinical and organizational value and the recognition that enabling requires a collaborative approach that can include several perspectives. We describe our approach which is aimed at creating a four-part harmony between change management and adoption, best practice research and quality indicators, data analytics and clinical value production.
authors.affiliation: Connecting South West Ontario Program, London Health Sciences Centre, London, Ontario.
authors.forename: Ted
authors.initials: T
authors.lastname: Alexander
authors.affiliation: Department of Family Medicine, McMaster University.
authors.forename: Lori-Anne
authors.initials: LA
authors.lastname: Huebner
authors.affiliation: Department of Family Medicine, McMaster University.
authors.forename: Mohamed
authors.initials: M
authors.lastname: Alarakhia
authors.affiliation: Connecting South West Ontario Program, London Health Sciences Centre, London, Ontario.
authors.forename: Kirk
authors.initials: K
authors.lastname: Hollohan
mesh_terms: D057286:Electronic Health Records / Q000458:organization & administration*; D006801:Humans; D033181:Information Dissemination / Q000379:methods*; D009864:Ontario; D017410:Practice Guidelines as Topic; D011785:Quality Assurance, Health Care; D017216:Telemedicine / Q000458:organization & administration
keywords: Electronic health record (EHR); benefits realization; change management and adoption; clinical value; collaborative inquiry; data sharing; enabling technology; quality assurance (QA)