title: Towards a Framework for Managing Risk Associated with Technology-Induced Error.
abstract: Health information technologies (HIT) promised to streamline and modernize healthcare processes. However, a growing body of research has indicated that if such technologies are not designed, implemented or maintained properly this may lead to an increased incidence of new types of errors which the authors have referred to as "technology-induced errors". In this paper, framework is presented that can be used to manage HIT risk. The framework considers the reduction of technology-induced errors at different stages by managing risks associated with the implementation of HIT. Frameworks that allow health information technology managers to employ proactive and preventative approaches that can be used to manage the risks associated with technology-induced errors are critical to improving HIT safety and managing risk associated with implementing new technologies.
authors.affiliation: School of Health Information Science, University of Victoria, Victoria, Canada.
authors.forename: Elizabeth M
authors.initials: EM
authors.lastname: Borycki
authors.affiliation: School of Health Information Science, University of Victoria, Victoria, Canada.
authors.forename: Andre W
authors.initials: AW
authors.lastname: Kushniruk
mesh_terms: D006282:Health Personnel; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control; D008490:Medical Informatics / Q000295:instrumentation* / Q000458:organization & administration; D012308:Risk Management / Q000379:methods*; D012984:Software; D057188:Workflow
keywords: Patient safety; health information technology; risk management; technology induced errors