title: Exploring ways to manage healthcare professional-patient communication issues.
abstract: Effective communication between clinicians and their patients has a positive impact not only on clinical outcomes but also on their experience of care. Communication skills are a core clinical skill, which can be taught by a number of methods. Understanding the impact of one's own communication skills has on a patient and their family can help hone a clinician's skills to improve both patient and clinician satisfaction.
authors.affiliation: Whittington Health, Magdala Ave, London, N19 5NF, UK. p.leonard@nhs.net.
authors.forename: Pauline
authors.initials: P
authors.lastname: Leonard
mesh_terms: D003142:Communication; D019468:Disease Management; D006282:Health Personnel / Q000193:education*; D006801:Humans; D010817:Physician-Patient Relations
keywords: Cancer; Communication; Education; Patient-physician relationship