title: Aspects of communication in medical life. Doctor-patient communication: differentiation and customization.
abstract: One of the weaknesses of the Romanian medical system is the absence of the communicational culture. This absence is felt at all levels of the healthcare system: doctor-patient relationship, doctor-patient's relatives relationship, labor relations within the medical teams and units, the management of the large hospitals and of the medical institutions from the public administration system and last, but not least, the relationships of these units and institutions with the public opinion and, particularly, with the stakeholders. This paper tackled with some of the principles and values that underlie an efficient communication, the default of which was felt in various domains of the Romanian medical life. They were analyzed from the perspective of the Romanian and international literature and the conclusions drawn might inspire proposals for the improvement of the medical education as well as for the professional development of the Romanian doctors.
authors.affiliation: National School of Political and Administrative Studies, Bucharest, Romania.
authors.forename: D
authors.initials: D
authors.lastname: Borţun
authors.affiliation: "Titu Maiorescu" University, Bucharest, Romania.
authors.forename: C S
authors.initials: CS
authors.lastname: Matei
mesh_terms: D003142:Communication; D003469:Culture; D006801:Humans; D010551:Personality; D010817:Physician-Patient Relations; D010818:Practice Patterns, Physicians'
keywords: communicational culture; communicational culture of the medical professionals; culture; efficient communication; patient-orientation