title: Evaluation of Brazilian Primary Health Care From the Perspective of the Users: Accessible, Continuous, and Acceptable?
abstract: The objective of this study was to examine the experience of primary care center (PCC) users in Brazil, classified according to the quality of its structure, in relation to the aspects of accessibility, continuity, and acceptability. The source of information was the National Program to Improve Access and Quality of Primary Care in 2013-2014. A total of 109 919 interviewees in 24 055 PCCs comprised the sample. Results show that the structure of a PCC was associated with better indicators of accessibility (oral health and medicines) and continuity of care (patient navigation in the health system). No association was found between indicators of accessibility and the PCC structure.
authors.affiliation: Escola Nacional de Saúde Pública-Fiocruz, Rio de Janeiro, Brazil.
authors.forename: Márcia Cristina Rodrigues
authors.initials: MC
authors.lastname: Fausto
authors.forename: Aylene
authors.initials: A
authors.lastname: Bousquat
authors.forename: Juliana Gagno
authors.initials: JG
authors.lastname: Lima
authors.forename: Ligia
authors.initials: L
authors.lastname: Giovanella
authors.forename: Patty Fidelis de
authors.initials: PF
authors.lastname: Almeida
authors.forename: Maria Helena Magalhães de
authors.initials: MH
authors.lastname: Mendonça
authors.forename: Helena
authors.initials: H
authors.lastname: Seidl
authors.forename: Andréa Tenório Correia da
authors.initials: AT
authors.lastname: Silva
mesh_terms: D000293:Adolescent; D000328:Adult; D000554:Ambulatory Care Facilities; D001938:Brazil; D003266:Continuity of Patient Care; D005260:Female; D006297:Health Services Accessibility; D006801:Humans; D007407:Interviews as Topic; D008297:Male; D008875:Middle Aged; D011320:Primary Health Care / Q000592:standards*; D036301:Qualitative Research; D019984:Quality Indicators, Health Care; D055815:Young Adult