title: Teaching Communication Skills to Radiology Residents.
abstract: The transition of health care in the United States from volume to value requires a systems-based approach aligning clinical services across the continuum of care. The ability to communicate effectively and resolve conflict is a critical skill within the systems-based model. Recognizing the essential role of communication in medicine, the Accreditation Council of Graduate Medical Education has designated interpersonal and communication skills a core competency for all residents regardless of specialty. Yet, communication skills are often developed through on-the-job training or not at all. Traditional educational curricula use a predominantly didactic approach without opportunities for trainees to observe, actively experiment, or reflect on what is learned as a part of the learning process. In this article, we describe a 1-day experiential communication skills workshop customized for radiology residents that consists of Myers-Briggs Type Indicator and conflict management sessions designed to develop interpersonal, communication, and conflict management skills through group discussion, role-play, and simulation. The purpose of this educational initiative was to determine the perceived value of an experiential communication skills workshop designed for radiology trainees.
authors.affiliation: Department of Radiology, University of Virginia, Charlottesville, VA. Electronic address: Jason.Itri@Virginia.edu.
authors.forename: Jason N
authors.initials: JN
authors.lastname: Itri
authors.affiliation: Department of Radiology, University of Cincinnati, Cincinnati, OH.
authors.forename: Sammy
authors.initials: S
authors.lastname: Yacob
authors.affiliation: Department of Radiology, University of Virginia, Charlottesville, VA.
authors.forename: Ayman
authors.initials: A
authors.lastname: Mithqal
mesh_terms: D003142:Communication; D003479:Curriculum; D004503:Education, Medical, Graduate; D006801:Humans; D007396:Internship and Residency; D017008:Negotiating; D010555:Personality Inventory; D011871:Radiology / Q000193:education*; D014481:United States