title: Laser Surgeon, Client Education, and Satisfaction with Tattoo Removal.
abstract: Studies of satisfaction with tattoo removal outcomes by laser, rated by clients themselves, including qualitative aspects, are sparse. We studied long-term results and client satisfaction with tattoo removal by Q-switched YAG laser. Client satisfaction is influenced by numerous factors: pretreatment expectations, objective observations, pretreatment information, laser treatment procedures, and outcome, including subjective experiences such as pain. Client-surgeon interaction during the full laser treatment course is a major determinant of client satisfaction. The client is in a dynamic state of mind and undergoes a change of opinion during a laser treatment course as a result of his/her experiences. In this continuous process of learning, expectations are changed from a state of high expectation before treatment to a more realistic state with acceptance of outcome. The laser surgeon shall be aware of his/her role as a tutor and prepare the client for a situation, where outcomes can be acceptable albeit not ideal.
authors.forename: Katrina
authors.initials: K
authors.lastname: Hutton Carlsen
authors.forename: Jørgen
authors.initials: J
authors.lastname: Esmann
authors.forename: Jørgen
authors.initials: J
authors.lastname: Serup
mesh_terms: D003718:Denmark; D006801:Humans; D053685:Laser Therapy / Q000009:adverse effects / Q000379:methods* / Q000523:psychology; D053844:Lasers, Solid-State / Q000009:adverse effects / Q000627:therapeutic use; D010353:Patient Education as Topic; D010549:Personal Satisfaction; D010817:Physician-Patient Relations; D066231:Surgeons; D011795:Surveys and Questionnaires; D013653:Tattooing / Q000009:adverse effects*