title: Interprofessional Curbside Consults to Develop Team Communication and Improve Student Achievement of Learning Outcomes.
abstract: Objective.To design and implement a series of activities focused on developing interprofessional communication skills and to assess the impact of the activities on students' attitudes and achievement of educational goals.Design.Prior to the first pharmacy practice skills laboratory session, pharmacy students listened to a classroom lecture about team communication and viewed short videos describing the roles, responsibilities, and usual work environments of four types of health care professionals. In each of four subsequent laboratory sessions, students interacted with a different standardized health care professional role-played by a pharmacy faculty member who asked them a medication-related question. Students responded in verbal and written formats.Assessment.Student performance was assessed with a three-part rubric. The impact of the exercise was assessed by conducting pre- and post-intervention surveys and analyzing students' performance on relevant Center for the Advancement of Pharmacy Education (CAPE) outcomes. Survey results showed improvement in student attitudes related to team-delivered care. Students' performance on the problem solver and collaborator CAPE outcomes improved, while performance on the educator outcome worsened.Conclusions.The addition of an interprofessional communication activity with standardized health care professionals provided the opportunity for students to develop skills related to team communication. Students felt the activity was valuable and realistic; however, analysis of outcome achievement from the exercise revealed a need for more exposure to team communication skills.
authors.affiliation: Northeastern University School of Pharmacy, Boston, Massachusetts.
authors.forename: Jennifer
authors.initials: J
authors.lastname: Kirwin
authors.affiliation: Department of Physical Therapy, Movement and Rehabilitation Sciences, Northeastern University, Boston, Massachusetts.
authors.forename: Kristin Curry
authors.initials: KC
authors.lastname: Greenwood
authors.affiliation: Northeastern University School of Nursing, Boston, Massachusetts.
authors.forename: Janet
authors.initials: J
authors.lastname: Rico
authors.affiliation: University of Michigan School of Dentistry, Ann Arbor, Michigan.
authors.forename: Romesh
authors.initials: R
authors.lastname: Nalliah
authors.affiliation: Northeastern University School of Pharmacy, Boston, Massachusetts.
authors.forename: Margarita
authors.initials: M
authors.lastname: DiVall
mesh_terms: D002983:Clinical Competence; D004512:Education, Pharmacy / Q000379:methods*; D004521:Educational Measurement; D004522:Educational Status; D000071216:Faculty, Pharmacy; D006801:Humans; D033183:Interdisciplinary Communication; D007400:Interprofessional Relations; D010348:Patient Care Team / Q000458:organization & administration; D010353:Patient Education as Topic; D011340:Problem Solving; D024382:Professional Role; D012017:Referral and Consultation; D013339:Students, Pharmacy
keywords: interprofessional education; simulation; standardized colleagues