Study of motivational factors in doctors in respect of healthcare quality improvement.
BACKGROUND
The article presents the results of a survey among doctors with different certification categories and experience who work at inpatient and outpatient departments of Sumy healthcare institutions, in respect of the main factors that motivate them to provide quality healthcare. The aim of the study is to identify the factors that may be used as motivators to improve healthcare quality in terms of medical staff in order to ensure system construction of motivational component of healthcare quality management ("incentive picture").


METHODS
We conducted a survey among physicians working at inpatient and outpatient departments. A total of 167 respondents were interviewed. The obtained results were processed using OCA-program.


CONCLUSIONS
We have found an association between the salary level and certification category of a physician. Despite heavy workload, most doctors were willing to work harder and better for some additional payment. Even though financial satisfaction was low, most doctors did not agree to change their profession for a more payable one. The study revealed that, in doctors' opinion, the introduction of incentive system in healthcare institutions was necessary to provide quality healthcare. Regardless of length of service and workplace, two of the main motivational factors for doctors were moral satisfaction from work and respect of people.
Sumy State University, Sumy, Ukraine, e-mail: vladlor@mail.ru.
Vladyslav A
VA
Smiianov
Sumy State University, Sumy, Ukraine.
Olga I
OI
Smiianova
Bogomolets National Medical University, Kiev, UKRAINE.
Tetiana S
TS
Gruzieva
Kharkiv National Medical University, Kharkiv, Ukraine.
Liudmyla
L
Vygivska
Publishing Scientific Medical Journals Aluna, Konstancin-Jeziorna, Poland.
Lesia A
LA
Rudenko
D006801:Humans; D009042:Motivation; D010820:Physicians / Q000191:economics / Q000523:psychology / Q000592:standards*; D011787:Quality of Health Care; D012456:Salaries and Fringe Benefits; D011795:Surveys and Questionnaires
 factors of motivation ;  healthcare institution; medical care quality