Communication Coaching: A Case Study of Family Caregiver Burden.
BACKGROUND
Problematic communication among providers, patients, and their family members can affect the quality of patient care, causing stress to all parties involved and decreased opportunities for collaborative decision making. .


OBJECTIVE
The purpose of this article is to present one case from a pilot study of a family caregiver intervention focused on communication.  .


METHODS
The nurse-delivered communication intervention includes a written communication guide for family caregivers, as well as a one-time nurse communication coaching call. The call is aimed at identifying caregiver communication concerns, providing communication education, and role playing problematic communication. .


RESULTS
Psychological distress and caregiver confidence in communication were improved for the caregiver. Data presented from the case study demonstrate the need for family caregiver communication support and training and the potential benefits of such training.
City of Hope Comprehensive Cancer Center.
Elaine
E
Wittenberg
City of Hope Comprehensive Cancer Center.
Betty
B
Ferrell
City of Hope Comprehensive Cancer Center.
Marianna
M
Koczywas
City of Hope Comprehensive Cancer Center.
Catherine
C
Ferraro
D000223:Adaptation, Psychological; D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D017028:Caregivers / Q000523:psychology*; D003142:Communication; D003376:Counseling; D005190:Family; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D009369:Neoplasms / Q000451:nursing / Q000523:psychology; D024802:Nurse's Role; D009859:Oncology Nursing / Q000379:methods*; D010865:Pilot Projects; D011788:Quality of Life / Q000523:psychology*; D013315:Stress, Psychological
caregiver burden; communication ; family caregiver