Online patient-reported reviews of Mohs micrographic surgery: qualitative analysis of positive and negative experiences.
Mohs micrographic surgery (MMS) is the gold standard for treating high-risk skin cancers and skin cancers in areas where skin sparing is essential. However, relatively little is known about patient-reported satisfaction with this procedure. In this study, we used qualitative research methods to determine themes of patient-reported satisfaction and dissatisfaction with MMS on one popular online resource (RealSelf). Real-world patient feedback provides an opportunity for physicians to explore the patient mind-set and to target areas of potential improvement in MMS patient satisfaction.
Department of Dermatology, McGaw Medical Center of Northwestern University, Chicago, Illinois, USA.
Shuai
S
Xu
New York Medical College, Valhalla, New York, USA.
Zaza
Z
Atanelov
Department of Dermatology, Feinberg School of Medicine, Northwestern University, and the Department of Dermatology, DuPage Medical Group, Naperville, Illinois, USA.
Ashish C
AC
Bhatia
D005260:Female; D006801:Humans; D020407:Internet; D008297:Male; D015580:Mohs Surgery / Q000379:methods*; D017060:Patient Satisfaction; D012878:Skin Neoplasms / Q000601:surgery*