Three Quality Improvement Tactics to Help Ensure Success and Sustainability.
Vice President, Network Performance & Innovation, Performance Measurement and Improvement, Blue Cross Blue Shield of Massachusetts, Boston; Member, Editorial Advisory Board, The Joint Commission Journal on Quality and Patient Safety. Electronic address: marcy.carty@bcbsma.com.
Marcy
M
Carty
Associate Professor, Division of Health Information Management and Systems, School of Health and Rehabilitation Sciences, College of Medicine, Ohio State University, Columbus; Member, Editorial Advisory Board, The Joint Commission Journal on Quality and Patient Safety.
Emily S
ES
Patterson
D006801:Humans; D058996:Quality Improvement