title: Whole system quality: local benchmarking to improve workforce planning.
authors.affiliation: Centre for the Study of Policy and Practice in Health and Social Care, University of West London, Brentford, UK.
authors.forename: Deirdre
authors.initials: D
authors.lastname: Kelley-Patterson
authors.affiliation: Strategic Modelling Analysis and Planning Limited (SMAP), Winchester, UK.
authors.forename: Andy
authors.initials: A
authors.lastname: Knapton
authors.affiliation: Hurst Research Ltd., Forrest Town, UK.
authors.forename: Keith
authors.initials: K
authors.lastname: Hurst
keywords: Workforce planning; benchmarking; primary care